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AGIFORS CREW MANAGEMENT CONFERENCE 27th-30th May,2003

AGIFORS CREW MANAGEMENT CONFERENCE 27th-30th May,2003. Introduction Royal Air Maroc Fleet Route structure Crew member Statistics Software tools Crew Planning Process. SUMMARY. RAM was Created on 1957 (1 DC3, 100 employees). Now : 5732 employees (include 1348 Crew members).

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AGIFORS CREW MANAGEMENT CONFERENCE 27th-30th May,2003

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  1. AGIFORS CREW MANAGEMENT CONFERENCE 27th-30th May,2003

  2. Introduction Royal Air Maroc Fleet Route structure Crew member Statistics Software tools Crew Planning Process SUMMARY

  3. RAM was Created on 1957 (1 DC3, 100 employees). Now : 5732 employees (include 1348 Crew members). 72 destinations, 29 countries. 5000 flights per mounth. 11000 total flight time hours. Type of flight : 84% Regular, 14% Charter, 2% Cargo. Alliance/code sharing : Delta, Air France, Iberia, Gulf Air, TunisAir. Partners : SOTORAM (Hotels, Catering), SNECMA (Aircraft Maintenance), FedEx (cargo). Introduction

  4. Royal Air Maroc Fleet Fleet Total Sub type B737-200 02 B737-400 07 73S B737-500 06 • Future introduction of Fleet /Sub type : • 1 Boeing 737-800 for July 2003 • 2 Airbus A321 for Nov 2003 • 2 Boeing 737-800 for Feb 2004 • 2 Airbus A321 for 2006 • Additional 19 B737 will be delivered between 2004 and 2012. B737-700 04 73C B737-800 04 B757-200 02 76C B767-300 02 744 B747-400 01 TOTAL 28 52

  5. Route structure Domestic North of America Europe Middle East Africa

  6. One BASE for Pilot = CMN Crew member Statistics 73S 73C 76C 744 Captain 83 54 26 7 Pilot 118 56 30 7 • 5 BASES for Cabin Crew NDR CMN RAK AGA TNG 21 TOTAL 775 103 48 20 Total Pilot = 381 Total Cabin Crew = 967

  7. Crew Planning : SBS International system (UDB/PAIR/LINES) used since Nov 1997, Maestro Lines Dec 2003, Maestro Pair 2004. Crew Tracking : SBS International system (Maestro Crew) implementation in progress « deadline Sep 2003 ». Flight schedule and Ops Control : Lufthansa system (NetManager, NetOps) used since Mars 2000. Software tools

  8. Crew Tracking For M+1 Crew Planning Process SBS PAIR SBS LINES 1 5 18 24 30 Flight Schedule (From Lufhtansa system) Pairing building Building assignment crew Lines MANUEL PROCESSUS DB SBS PILOTS 73S PILOTS 73C Nonfly assignment Standby PILOTS 744 /76C Cabin Crew Pairings Publishing Indivudual Line Crew Planning For M+n (n>=1)

  9. Crew Planning Process(second part of 2003 ) 5 10-15 18-24 Flight Schedule • Pairing assignment • Reserve assignment • Reassignment after pairing update in Maestro Crew Pairing Generation (usual process) Publishing of actualized schedules UDB MAESTRO LINES PAIR Ad-hoc systems connected to the Maestro DB LEG FILE DB Pairings MAESTRO CREW LEG FILE • DB update for schedule period+1 • Correction and update of pairings schedule period+1 • Management of current schedule period Change message (e.g. equipment) Changes to pairings are treated in Maestro CREW

  10. Thank you for your attention

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