Netiquette

1. Netiquette Written By: Charles Curley Presented By: Lauren Phillips

2. Outline • Introduction • Privacy And/Or Security • Courtesy • Short E-mails • E-mail Tips

3. Introduction • Netiquette is a way to facilitate communication • Basic rules that you should follow while writing e-mails • Using this guide will help you write e-mails that all people should be able to easily access and read

4. Privacy And/OrSecruity • Do not give out someone’s e-mail address without their permission • When sending an e-mail use Blind Carbon Copy (BCC), that way no one can see each others e-mail address • Do not send around virus warnings. These can be fake or “wetware viruses.”

5. Courtesy • When sending someone an e-mail remember to be conscious of how and when they might be reading your e-mail • Be courteous to them and remember that they are doing you a favor by reading it

6. Short E-mails • Some people have slow modems and have trouble accessing longer e-mails • If they read e-mails on their phone they could be paying by the minute • Some people may also pay by the minute for their regular internet access

7. Short E-mails • Keep e-mails at under 50 kilobytes • Do not include whole websites, keep it to the URLs, heading, and one or two paragraphs • If you are replying to an e-mail cut out some of the original

8. E-mail Tips • When responding, place your response at the bottom of the e-mail • When sending graphics use formats that everyone can open • Use a simple, mono spaced font • If on an e-mail list, keep e-mails on topic • Finally, use correct grammar, spelling, and punctuation

9. Any Questions?