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Webshop Opportunities

Network Information Services Technology Forum. Webshop Opportunities. Harness the power of your Catalog Display Control Tune-Ups: the importance of regular catalog maintenance Multi-Catalog Display: show different results by Customer Type, by Branch, by Make/Model, or by National Account

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Webshop Opportunities

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  1. Network Information Services Technology Forum WebshopOpportunities

  2. Harness the power of your Catalog Display Control • Tune-Ups: the importance of regular catalog maintenance • Multi-Catalog Display: show different results by Customer Type, by Branch, by Make/Model, or by National Account • Promotions: adding coupons/rebates, global or by Mfr, Customer • Increase WebShop sales with Network Shop Supplies eCat • DCF setup: display only the items you stock • Marketing - effective use of your Home Tab • National Accounts - opportunities & requirements • CARS Protection Plus *new* • Multi-channel ecommerce sales • B2B, B2C, B2B2C (3rd party fulfillment) • Using eBay as a market to increase sales, or to turn idle inventory (overstock, dead stock, non-returnable) into cash Agenda

  3. Don’t give customers this impression

  4. Or this

  5. Catalog FILE MAINTENANCE • DCF re-configurations are critical to your online success • A well-maintained DCF sells more parts, a bad DCF creates lost sales Keep it cleanand up-to-date! • Auto Sort by Availability moves O-O-S items to bottom • Hide un-stocked parts with Part Type Filtering • Manage Catalogs: Global and by User • Use the Alternates feature by MFR to display or hide alternates in the WebShop catalog • Increase your sales opportunities by adding 3rd party catalog content • Network Tool & Equipment Catalog • Other-Motive: Industrial, RV, ATV, Buses, etc

  6. CATALOG FILE MAINTENANCE • WebShop Admin www.nexpart.com/admin Login: ppandyschuurs Password: ADNpartsplus

  7. multi Catalog display • Different sort based on Customer Type • GM dealers can see AC Delco first • Ford dealers can see Motorcraft first • Fleets can see the brands they prefer • Show economy lines first in ultra-competitive markets • Different sort based on Make • Import specialists see your import lines first • Different sort based on Branch Location • Hide lines that you don’t stock in certain branches

  8. MULTI-CATALOG DISPLAY • Admin Setup • Demo

  9. promotions • Manufacturer-sponsored promotions • Motorcraft, AC Delco, Wix, Bendix, etc • Network-sponsored promotions • Race tickets, merchandise, Parts Plus brands • Your own promotions • Free gallon of anti-freeze with the purchase of a water pump or radiator

  10. PROMOTIONS • Admin Setup • Demo

  11. New Non-Application Catalog • Sponsored by The Network • Select Network lines to sell • Google-like Search box • Real-time Price, Availability, and Add to Order • User-selected Favorites • Member-selected Specials shop supplies catalog

  12. NETWORK SHOP SUPPLIES • Admin Setup • Demo

  13. HOME TAB CONTENT Increase eCommerce Usage by: • Featuring “online only” specials • Providing useful links • Featuring new products or brands • Featuring your staff • Or, building a complete web site within a web site

  14. HOME TAB CONTENT • Examples

  15. National accounts • Advance – 3,296 stores • AutoZone – 4,200 stores • Monro Muffler – 763 stores • Ashbury Auto Grp – 89 dealerships in 10 states • Hertz – 1,900 locations • TBC – 1,237 stores Tire Kingdom, Big O Tire, Merchant’s Tire, NTB • Goodyear - 660 corporate stores • AT&T – 83,000 vehicle fleet • Pep Boys – 596 stores • Midas – 1,264 stores • C.A.R.S. Protection Plus used car warranty services, sold direct and through dealers *new*

  16. C.A.R.S. PROTECTION PLUS • Custom Web Portal

  17. Webshop multi-channel • WebShop is wholesale & retail ecommerce • Increase sales through B2C and B2B2C sales channels • Support 3rd party web sites with drop-ship fulfillment services • US Auto, Rock Auto, xyz.com • Participate in future Network B2B2C National Accounts

  18. WebShop B2B Retail B2C Fulfillment B2B2C

  19. more WebShopfeatures • WebShop “Power User” • Ideal for outside sales reps to write stock orders in real-time using a Wi-Fi enabled laptop • WebShop Labor Guide for all Users • Available for a $19.99 flat fee per location per month. • MyItems Catalog • Build your own catalog • Enable in WebShop B2B or eBay or both • WebShop B2C Site • A 24/7 retail ecommerce web site with in-store pickup for your local market

  20. MORE FEATURES • Admin Setup • Demo

  21. Webshop communications WebShop Admin: • Distributor Configuration • Add/update your contact people, Email Announcement Notifications, and Email Order Notifications • Distributor Tools • Message System Archive • Catalog Display Control • PDF tutorial and training videos Online Training: • Weekly Webinars, hosted by WHI http://www.whisolutions.com/content.asp?pageID=94

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