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Learning by Design

Learning by Design . April 30, 2012 InterAction Forum 2012. Workshop Goals. Showcase the work of the Knowledge Management Working Group Share practical applications of a knowledge management and learning (KML) approach at USAID ChildFund International Management Sciences for Health

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Learning by Design

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  1. Learning by Design April 30, 2012 InterAction Forum 2012

  2. Workshop Goals • Showcase the work of the Knowledge Management Working Group • Share practical applications of a knowledge management and learning (KML) approach at • USAID • ChildFund International • Management Sciences for Health • John Snow, Inc.

  3. Presenters • Moderator: • Peggy D’Adamo, IT/KM Advisor, USAID • Presenters: • Alberto Andretta, KM and Learning Specialist, ChildFundInternational • Natalie Campbell, Knowledge Manager, MSH • Erin Broekhuysen, Senior KM Advisor, JSI

  4. KM Working Group • Collaborative forum for organizations working in global health to share ideas, research findings, and case studies; share KM products & services and promote their use, and advocate for the importance of KM for both organizations and projects. • Active since 2010 with 150+ members from 60 organizations working in 22 countries • Meets quarterly; listserv; KM Toolkit • http://www.k4health.org/toolkits/km/km-working-group

  5. USAID Strategic Learning Plan • Peggy D’Adamo, IT/KM Advisor, USAID

  6. USAID Strategic Learning Plan • New approach for USAID: Focus on integration of collaboration, learning, and adaptation (CLA) throughout the programming cycle • Goal: leverage CLA to increase effectiveness of USAID development efforts • Results are accelerated, of higher quality, and more sustainable

  7. Objectives • Ground development practice in evidence and make it adaptive to new learning and changing contexts • Extend USAID’s influence and ability to leverage other actors’ resources/actions • Catalyze learning among country actors to build capacity and facilitate country-led development

  8. Principles • Development objectives are paramount • Start small and pilot before scaling up • Customize solutions • CLA must be incentivized • Focus on analyzing & learning, not problem seeking or blaming • Influence is as important as providing funding

  9. Process Integrate Collaboration, Learning and Adapting (CLA) approaches into mission strategy development • Change management • Identification of knowledge gaps • Testing development hypotheses

  10. Project Implementation Needs… • Collaboration • Monitoring • Evaluation moments • Exploration of implications of evaluation findings

  11. Learning to Develop Capabilities in Local Partners • Alberto Andretta, KM and Learning Specialist

  12. Introduction • ChildFund’s work in the context of knowledge management and learning. • Guiding principles • Some key practices • A brief example

  13. Guiding Principles • KM and Learning practices aim to improve strong core programs, with an emphasis on capacity development of local partners. • Working definition of learning: • appropriation of competencies to allow for quality implementation of programs; • contribution to an expanding knowledge base to include knowledge and learning products and a vibrant network of experts. • All this will be driven by learning agendas on each program area.

  14. Guiding Principles • The driver is the learning agenda: a document that outlines, structures, and times the work of a team and/or project around three areas of inquiry: (a) competency development in local implementing partners; (b) new evidence to strengthen technical pathways; (c) new efficiencies in work processes and systems alignment. • Learning agenda is grounded and becomes an integral part of • the work plan of a team • the project design of project

  15. Apply – Create - Share • Each project design will include a Knowledge Management and Learning (KML) section. • A KML section will be articulated the following components:

  16. FIELD LEVEL Knowledge Products Learning Objectives: (a) Competency Development; (b) Contribution to learning agenda/questions System and Process Alignment Competency Development KML section in Project Design Learning Laboratory Apply Create Share = + + KNOWLEDGE BASE Network of Experts Communities of Practice Program Models ICT platforms (Intranet/Extranet and LMS) Knowledge Governance Learning Toolkit Production Resource Mobilization Strategy Learning Agendas as drivers for each programmatic area ORGANIZATIONAL LEVEL Infants Children Youth Theories of Change PROGRAM APPROACH 2nd Core Outcome Life Stages 3rd Core Outcome Corporate Strategy

  17. Application to Technical Area Strong Core Programs Knowledge Base Learning Agenda Learning Implementer Modalities Platform Buy in of Local Partners and National Offices

  18. Learning Agenda Definition • A learning agenda is a document that outlines, structures, and times the work of a team and/or project around three areas of inquiry: (a) new evidence to strengthen technical pathways; (b) competency development in local implementing partners; (c) new efficiencies in work processes and systems alignment. Process for LS learning agenda • Life Stage team convenes a CoP and draft learning agenda with deliverables and timelines. • Implementation phase. • Periodic Learning Statements to capture and institutionalize know-how will be produced.

  19. Knowledge Base • Technical Area 1: Early Childhood Development • Child Development Scale • Stepping Stones Training Manual and Evaluation • Parenting Program Materials (i.e., Belarus and Ecuador) • Loipi and Guide Mothers Program Evaluations • Enhanced Growth Promotion Material (i.e., Senegal) • Training Module for Relays (i.e., Senegal PSSC I) • Approaches to Young Child Participation, Violence in the Lives of Young Children, Young Children under Stress (sets of PP presentations)

  20. Modalities • Intensive T/A relationship, coaching, mentoring and accompaniment • Face-to-face training • Dissemination of technical material • Webinars • Communities of practice • Participation in professional networks • Regular communication/awareness raising strategy and mechanism (i.e., newsletters, targeted emails…) • Learning Labs • RPM/PM Strong Core Program Forums

  21. Platform • Intranet • Learning Management System

  22. Conclusion • KML practices to sustain program quality implementation • KML practices as a strategy for capacity development of local partners • Learning agendas grounded • Project design • Teams’ work plans • as a “device” to articulate and coordinate KML efforts • Familiarity of KML practices to minimize the inertia of uptake.

  23. Social Network Analysis (Net-Map): a knowledge management tool to enhance field based projects • Natalie Campbell, Knowledge Manager

  24. Overview • Introduction to Social Network Analysis • What is Net-Map? • Case Study from Malawi

  25. Social Network Analysis • A Network is the sum of an actor’s social relations • Social Network Analysis is the study of the social relations among a set of actors • Sees how actors are located or “embedded” in the overall network • Sees how the whole pattern of individual choices gives rises to more holistic patters • SNA allows us to determine patterns of disease, trade, ideas, resources, influence, and access to power

  26. Two sets of data • Conventional data • Can measure: • Differences in age • Differences in sex • Differences in height • Social Network Data • Can measure: • Do youknowthisperson? • Do youlikethisperson? • Do you look up tothisperson?

  27. Mapping Social Networks Node Properties: • Degree Centrality: How many links does one actor have? • Closeness Centrality: How many steps from one actor to every other actor in the network? • Betweenness Centrality: How often does an actor link others who are not directly linked? Social Network Map Mary Bob Paul Alice

  28. Mapping Social Networks Network Properties: • Clusters: Groups of actors where everyone is linked to everyone • Centralization: Degree to which a network is organized around one central node • Cut-Point: If you remove this actor, the network will be disconnected Social Network Map Mary Bob Paul Alice

  29. What is Net-Map? Net-Map is a participatory research method which is unique in its ability to illustrate complex connections • Benefits: • Satisfies both research interest and immediate project management needs • Is low-tech, low-cost, intuitive, and inter-culturally applicable Makes implicit knowledge explicit • Is flexible for use in different contexts • By visualizing the network in which we were working, we could analyze, improve, and influence that network

  30. Versatility of Net-Mapping Multi-Group Self-applied 1 – to -1 Group

  31. How does Net-Map work? It’s a 5 step process: • Step 1: Identify a core question: Who influences X in a certain context? • Step 2: Name stakeholders: Ask participants to identify all the stakeholders involved in their network. • Step 3: Generate the links: Ask them to draw lines to reflect the relationships they have with one another. • Step 4: Determine influence: How influential is each actor? • Step 5: Discuss and validate with participants

  32. Converting paper to digital map Paper Map Data Entry (Excel) Electronic Map (VisuaLyzer)

  33. Case Study- Malawi K4Health Malawi Goal:To provide access to and promote the use of information on FP/RH and HIV/AIDS to health workers, managers, and service providers at the national, district, and community levels to improve service delivery in Malawi.

  34. Malawi National Level Map HIV Testing Information Family Planning Information

  35. HIV Testing and Counseling Information Flow A Decentralized map

  36. Family Planning Information Flow A highly centralized map RHU is a Cut-point in this network

  37. District of Salima Map (baseline)

  38. District of Salima Map (endline)

  39. Measuring Use of the Knowledge We Share • Erin Broekhuysen, Senior KM Advisor

  40. AIDSTAR-One’s 3 Primary Goals • Identify, synthesize and disseminate effective and innovative HIV program approaches • Build in-country capabilities • Expand access to sustainable country-owned programs

  41. AIDSTAR-One’s KM Overview • Capture lessons learned from the field • Present and share information in innovative ways • Expand reach through traditional and new media • Apply data to improve use and usefulness

  42. AIDSTAR-One’s Technical Resources To date, AIDSTAR-One has produced and disseminated: • 47 case studies and 17 technical briefs • 62 other technical reports and tools, and 31 resources in pipeline The AIDSTAR-One website hosts: • 29 HIV prevention knowledge base topics • Over 80 national treatment guidelines • 164 HIV strategic plans and 28 prevention updates • 8 spotlights on prevention and gender, and 78 promising practices (with 341 supporting documents)

  43. www.aidstar-one.com

  44. Monitor & Evaluate • Use Google Analytics to monitor web traffic, trends in social media, and outreach • Conduct user surveys • Conduct usability surveys • Apply data to improve use and usefulness

  45. Visits to AIDSTAR-One.com • 63 percent of users accessed the website from outside of the U.S. • Users accessed the website from 196 countries,with approximately 30% of all visits coming from Africa and 10% of visits from Asia.

  46. Impact: Top AIDSTAR-One Content

  47. 50 Countries with Twitter Referrals to AIDSTAR-One

  48. 87 Countries with Facebook Referrals to AIDSTAR-One

  49. 91 Countries with LinkedIn Referrals to AIDSTAR-One

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