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Interaction Design

Interaction Design. Research to Industry. Peter Reid. Overview. Masters research at The University of Auckland 2008 Interaction Design at Orion Health 2009 From research to industry. Masters Research 2008. Advantages of doing a Masters. Supervisors are plugged into the field

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Interaction Design

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  1. Interaction Design Research to Industry Peter Reid

  2. Overview • Masters research at The University of Auckland 2008 • Interaction Design at Orion Health 2009 • From research to industry

  3. Masters Research 2008

  4. Advantages of doing a Masters • Supervisors are plugged into the field • Finally - a chance to apply the skills learned during undergraduate years • Develop the ability to communicate and work with ideas

  5. Masters Topic • A Multimodal Collaborative Handwriting Training System for Visually Impaired Students

  6. Two main strands • Enhancements: make changes to an existing system • Longitudinal Study: test it out with three visually impaired students

  7. top line ascender x-height line base line body of the letter descender Enhancements • Understand handwriting literature • Participatory design with a visually impaired adult • Cognitive Dimensions evaluation Spatial features of letters. Adapted from Taylor (2001)

  8. Longitudinal Study • Some promising results • Signing a signature is still a difficult task for visually impaired students May’s Signature Before After

  9. Personal Highlights • Developing skills – writing, thinking • Meeting new people – school staff, students, families. Truly worthwhile • Learning to work in a team – research group

  10. OZCHI 2008 • Cairns, December 2008 • Inspiration • Session on Health Interaction Design • Meeting people working on various HCI projects

  11. Interaction Design at Orion Health 2009

  12. Introducing Orion Health Limited: • A New Zealand company • Specialist in integration for Healthcare • Mission: ‘Provide Universal Access to Patient information’ • Founded in 1993. 11 years of integration experience. • Offices in US (CA, MD), Canada (Edmonton), UK (London, Birmingham), Australia and a development centre in Auckland.

  13. Concerto

  14. Clinical Design Team • 8 people in Auckland, 2 overseas • Team leader • 2 Clinical Consultants – Nursing Background • 2 Clinical Staff, both Doctors – Spain and US • 5 Interaction Designers (3 Senior)

  15. Interaction Design • A relatively new field • Heated discussion on the web on best techniques • Plenty of books • Some activity in NZ, but not much

  16. Team Priorities • Understanding user goals and the domain • Elegant designs

  17. Understanding user goals and the domain • Interviews - Clinicians • Observation – Hospitals • Working with clinical staff

  18. Designing a solution Lo-fi Mockups Balsamiq • Usability Testing • Creativity / Idea GenerationDesign Patterns Hi-fi Mockups Fireworks Final Product

  19. Lo-fi Mockups • Communicate ideas quickly • Low cost • Allows us to make mistakes • Balsamiq is a great tool

  20. Balsamiq

  21. Balsamiq

  22. Hi-fi mockups • Remove ambiguity (especially if pixel perfect) • Allows the finer points of layout to be specified • Colours and graphics can be shown • Fireworks can be used

  23. Techniques • Wireframes – show the main pieces • Storyboards – show a series of screens

  24. Design Patterns • Inspiration from other applications and websites • Formalised patterns • For ideas • So we don’t have to reinvent the wheel • Quince.infragistics.com, welie.com

  25. Design Patterns

  26. Design Patterns

  27. Working with other Teams • Development – what are we building? • Solution/Software Architects – how will we make it work? • Sales/Marketing – how do we sell and explain it? • Testing – how should it work?

  28. Research to Industry

  29. Portable Skills • Communicating with text and pictures • University: Constructing a thesis • Orion: Constructing deliverable documents to explain designs to clients and other teams within Orion

  30. Portable Skills • Working on problems as a team • University: Working within a research group, asking for ideas on how to solve problems • Orion: Working within a design team, designing with other interaction designers and clinical staff

  31. Portable Skills • Confidence in interacting with people • University: Communicating with school staff and families • Orion: Developing and maintaining contact with clinicians and other contacts, who may be in New Zealand or overseas

  32. Portable Skills • Oral Presentations • University: Presenting at university and the Ozchi conference • Orion: Presenting designs to a range of audiences – at client sites and within Orion

  33. Portable Skills • Defending design decisions • University: Understanding rationale for a thesis and research methodology • Orion: Understanding trade-offs and explaining the rationale for design decisions

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