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NTRA Highlights

NTRA Highlights. Regulatory Framework Telecom Act No. 10/2003. Ensures transparency between operators Guarantees the independence of NTRA Protects Consumer Rights Handles Scarce Resources owned by the state Provision of Universal Service Sets rules for licensing new services

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NTRA Highlights

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  1. NTRA Highlights

  2. Regulatory Framework Telecom Act No. 10/2003 • Ensures transparency between operators • Guarantees the independence of NTRA • Protects Consumer Rights • Handles Scarce Resources owned by the state • Provision of Universal Service • Sets rules for licensing new services • Juristic personality • Financial independency

  3. NTRA’s mandate and scope of work • Licensing • Universal Service Obligations (USO) • Interconnection • Scarce Resources • Spectrum Management • Numbering • Dispute Settlement • Autonomity of NTRA decisions • Arbitration

  4. NTRA’s mandate and scope of work cont’d • Pricing • Retail • Wholesale • Consumer Rights • Quality of Service (QoS)

  5. Market Overview

  6. Fixed Line Market • Fixed Network • Unbundling of the Local Loop • TE Licensing • Market Access permitted for • Domestic payphones • Domestic value-added services allowed (e.g. PPCC)

  7. Fixed Line Market cont’d • Domestic Voice • Eliminated the monopoly in fixed telephony • Resale of Telecom Egypt’s domestic service allowed • International Voice • International gateway has been liberalized • Resale of Telecom Egypt’s international voice and data services has been allowed

  8. Fixed Line Market cont’d • Telecom Egypt has privatized 20% of its shares. • Telecom Egypt may continue the privatization up to 49% of its shares in subsequent stages. • All licensees must be companies registered in Egypt • All companies must train local human resources Telephone main lines in operation 10.6 Million Lines Total Public Pay phones   55683 Cabins

  9. Mobile Market • Sharp increase in mobile subscribers over the past couple of years; • Usage of mobile phones surpassed the usage of fixed telephone lines; • Prices decrease gradually, especially with the possibility of a third operator entering the market; • Services offered by both mobile operators are very similar to each other

  10. 3rd Mobile Network • NTRA issued an RFP for 3rd mobile network in February 2006; • Purpose: Market Competition; • It will use both 2G & 3G technology; • 11 consortia from international companies in partnership with Egyptian companies applied

  11. 3rd Mobile Network • NTRA formed a high-level committee to conduct the technical evaluation of bids • Composed of: • Experts from NTRA • Experts from the Ministry of Investment and Finance • Administrative Control Agencies • Academia • State Council • Consortia advanced to the Financial bidding process should receive a minimum score of 700 out of 1000 in their technical proposals • Such score should be no less than 85% of the highest technical grade awarded

  12. Steady Increase in Fixed Lines & A Boom In Mobile Phone Users Mobile penetration Rate 18.5% Fixed Line penetration 14.8 %

  13. Internet Market • Enabling Internet access on all fixed phone lines without any monthly fees and at • The same cost as a local call since Jan 2002 • Provided by Telecom Egypt in conjunction • 210 Egyptian ISPs • Beneficiaries: • 1.2million Egyptian households, 5.1 million users

  14. Internet Market cont’d • Target within a year • Linking 1.7 million households to the Free Internet service, thus getting 7 million users online while doubling the international capacity

  15. Major Increase in the number of Internet Users

  16. Broadband Initiative • Launched May 2004 by H.E. President Hosni Mubarak during Telecom Africa • Initial Target: 50,000 ADSL Subscriber during First Year • Later Phases to Include other Broadband Technologies • 3-Year Initiative through Public-Private-Partnership • First Objectives: Increase ADSL Penetration –Promote WiFi Hotspots

  17. Evolution of ADSL SubscribersMay04 – Apr06

  18. Evolution of International Capacity May04 – Apr06

  19. Spectrum Management

  20. Spectrum Management • NTRA strategic goal for radio spectrum . • National frequency management system. • National objectives for use of the spectrum. • Spectrum management’s prime objectives. • Frequency Spectrum Management Sector structure. • Frequency Regulation Committee • Spectrum Management Functions. • Spectrum Procurement. • Arab Republic of Egypt frequency allocations. • Example of Spectrum License Types. • Spectrum Licensing Procedure • Some operational spectrum management activities . • Methods to License Rights to Use Spectrum...

  21. NTRA strategic goal for radio spectrum is to: • Ensure rational, efficient and economical use of the spectrum resource by all radio services. • Encourage the highest and best use of spectrum nationally. • Ensure optimum use of the radio spectrum. • Under use a comprehensive spectrum monitoring system to protect against harmful interference and enforce public safety-related rules, and to check compliance to the frequency assignment.

  22. Frequency Spectrum Management Sector Radio Frequency Spectrum Management Spectrum Procurement International Coordination Wireless Networks Spectrum Planning Field Surveying Resource management Network Planning Technical Monitoring Frequency Registration Services & Pricing Field Inspection

  23. NTRAExecutive President Ministry of Defense Republic Presidency Ministry of Telecom. & IT Radio & Television Union Ministry of Interior National Security 3 Experts Frequency Regulation Committee

  24. National objectives for use of the spectrum are to: • Make available efficient, nation/worldwide communications for personal and business use. • Serve the national security and defense. • Safeguard life and property. • Support law enforcement and crime prevention. • Support national and international transportation systems. • Provide dissemination of information and entertainment • Promote scientific research, development, and exploration. • Stimulate social and economic progress.

  25. Spectrum management’s prime objectives: • Optimizing usage of the frequency spectrum in accordance with the international regulations . • Planning the assignment of the frequency spectrum complying with international rules and international security. • Frequency notification, coordination, & registration. • Evacuating frequency spectrum for introducing new services. • Planning utilization of unused spectrum. • Monitoring the frequency spectrum. • International coordination with other countries for the utilization of the frequency spectrum

  26. Spectrum Management Functions: • Spectrum management policy and planning/allocation of spectrum • Frequency Assignment and Licensing • Standards, Specifications and Type Approval. • Enforcement. • Monitoring.

  27. Spectrum Management Functions (continued) • International Co-ordination/Co-operation. • Liaison and Consultation. • Spectrum Engineering Support. • Computer Support. • Administrative and Legal Support.

  28. Spectrum Procurement The NTRAshall have the right to vacate Frequency Bands from occupants in exchange for fair compensation and shall also grant these occupants a period of not less than a year, for executing such evacuation.

  29. Example of Spectrum License Types

  30. Spectrum Licensing Procedure Prerequisite from the client New License Clients Service Memo. Preparation Frequency Regulation Committee Refusal Approval Client Notification & Fees Payment Deny Prerequisite & Client Notification License Issued

  31. Some operational spectrum management activities : • Facilitating frequency assignment in shared bands through coordination. • Developing the monitoring system. • Freeing up the radio spectrum for new services; e.g. CDMA, DAB, 3G,Wimax … • Determining the impact of introducing communications equipment into the existing environment. • Implementing field-monitoring programs to identify interference sources and validate approved spectrum use. • Participating in the activities of ITU-R.

  32. Some operational spectrum management activities : • Spectrum Pricing - NTRA is working on establishing an efficient spectrum pricing regime. -Case studies of many countries are considered. - Encouraging national and international investment in new technologies in Egypt. • Studying intersystem interference analysis tools and permissible interference criteria. • Ensuring the electromagnetic compatibility with the established rules and regulation regarding spectrum use (i.e, The provisions of regulations governing the frequency allocation / assignment spectrum management processes).

  33. Some operational spectrum management activities : • Automation in Spectrum Management • Benefits: • Better governance • Law and order in wireless communications • Transparency of the licensing process • Operational benefits: • Improve international co-ordination • Simplify communication with the ITU • Commercial benefits: • Higher revenues due to an improved licensing process • Less labor intensive • More accurate frequency assignment and licensing • Increased efficiency of operations (Customer service)

  34. Methods to Licence Rights to Use Spectrum... -First Come, First Serve • For bulk of fixed, microwave and mobile frequency assignments. -Competitive Licensing • When there is more demand for spectrum than supply • Comparative Review Process(Beauty Contest) • Spectrum Auctions • Hybrid (Beauty contest & Auction) -And lets not forget - Licence Exempt Devices

  35. Operation & MonitoringSector

  36. Sector Responsibilities • Regulating Telecom. Equipment Market in Egypt. • Monitoring quality and implementation programs of licensed Telecom. Services. • Interaction with end user of the Telecom. Services in Egypt.

  37. Sector Departments • Inspection & Services Monitoring. • Type Approval. • Customer Service. • Society Interaction. • Call Center.

  38. Head, Operation & Monitoring Executive Secretary (1) Contact Center (7) Society Interaction Technical Inspection & QoS Assurance Division Customer Services Division Dept. Type Approval Dept. Wireless Services(3) TA Labs (1) Surveys (1) Licenses Issuance(10) Customers Requests for services (8) Measurements Systems (2) Consumer Protect(1) Fixed & Payphone QoS (3) Customers Clearance & Importation Permits (5) Telecom Services Monitoring(3) Data& Satellite Services (2) Technical Inspection (3)

  39. Inspection & Service Monitoring • Regular plans (surveys, visits and measures) to ensure Quality of different services & prepare periodical reports with analysis: • Mobile. • Fixed. • Prepaid cards. • Data Transfer& internet. • VSAT • Establishing Periodically meeting with operators & SPs to discuss QOS aspects. • Prepare & issue Health & Environmental Protocols in coordination with other institution & ministries • Certifying Mobile stations according to H&E protocols. • Monitor the service centers of all importing company.

  40. Society Interaction • Coordinate with consumer rights committee. • Monitoring implementation of non-technical terms of license. • Developing statistical comparison with similar services nationally & internationally. • Design & prepare Market surveys according to NTRA activities & needs getting users feedback and operators comments regarding Telecom. services.

  41. Type Approval • Defining the Approved standards &regulations applicable in Egypt for Telecom Equipment based on international standards. • Establishing test lab. for Radio & Telecom Terminal Equipment . • Implement the Type Approval Regime & Issuing Type Approval Certificates.

  42. Customer Services • Issuing importation permits. • Approve customs clearance for Telecom. Equipment. • Issuing the users & sellers license of wireless equipment.

  43. Call Center • Receive customers complaints (2nd tier) & inquiries related to the telecommunication sector & NTRA • Investigate & Solve customer complaints in cooperation with Telecommunication operators /ISP.s • Implement Market Surveys related to NTRA activities in coordination with other Dept.’s.

  44. NTRA Type Approval and Compliance Department

  45. Telecom Act 10/2003 Under the Egyptian Telecom Act 10/2003 Articles (44) & (48), no terminal equipment can be directly or indirectly connected to any Public Service Telecommunication network unless it has been type approved by NTRA (National Telecommunication Regulatory Authority).

  46. Why Regulate Telecom products? The telecommunications Type Approval regulatory arrangements aim to ensure that products meet applicable technical standards prior to connection to a telecommunications network. • Ensuring that users of the telecommunication equipment in this country get quality equipments from the market. • Protecting personal health and safety of end users; • Protecting the integrity of the telecommunications networks; • Ensuring interoperability with a telecommunications networks; • Ensuring access to emergency call services; • Support frequency management regulations.

  47. Type Approval & Compliance Department Type Approval & Compliance Administrator Standardization Labs

  48. Who is Type Approval applied on? The telecommunications regulatory arrangements apply to any person, business or company that is the initial point of supply of customer telecom equipment to the Egyptian market. This includes: • Any local manufacturer who make or assemble telecommunications products or its authorized agent; or • Any overseas principal (Manufacturer, representative, Agent, Type approving agency,…etc.); or • Any locally registered agency acting on behalf of any overseas principal.

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