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Knowsley Associates

Knowsley Associates. Who we are. Business centre of Knowsley Community College Flexible training For industry Commerce Throughout North West. History. 1990 – Business and Industrial Training Development Unit 1993 - Knowsley Consultants 1998 – Knowsley Associates. Courses.

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Knowsley Associates

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  1. Knowsley Associates

  2. Who we are • Business centre of Knowsley Community College • Flexible training • For industry • Commerce • Throughout North West CREATEL Feb - 2003

  3. History • 1990 – Business and Industrial Training Development Unit • 1993 - Knowsley Consultants • 1998 – Knowsley Associates CREATEL Feb - 2003

  4. Courses • Engineering Training Programmes • Supervisory Management • Customer Care • Information Technology • Health and Safety • Administration CREATEL Feb - 2003

  5. Engineering Programmes • £7 million redevelopment • High technology centre • Engineering workshops • Motor vehicle workshop • Construction workshops • Corporate suites CREATEL Feb - 2003

  6. Supervisory Management • Management Skills • Team Building • Communication Skills • Managing Health & Safety • Role of the Supervisor • Costing & Budgeting • Performance Management CREATEL Feb - 2003

  7. Customer Care • Handling Customer Complaints • Customer Service Reception Skills • Customer Communication Skills • Customer Services NVQ Levels CREATEL Feb - 2003

  8. Information Technology • Introduction to MicrosoftWindows • Microsoft Office • Authoring your own web pages • Creating a web site • Design, Build & Publish • Setting up an Intranet • E-learning CREATEL Feb - 2003

  9. Search Intranet CREATEL Feb - 2003

  10. Search Results CREATEL Feb - 2003

  11. Update Record CREATEL Feb - 2003

  12. E-learning CREATEL Feb - 2003

  13. Learner results CREATEL Feb - 2003

  14. New User CREATEL Feb - 2003

  15. Dreamweaver Coursebuilder CREATEL Feb - 2003

  16. Learning Extension CREATEL Feb - 2003

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