Center for e-Governance, Govt of Karnataka, e-Governance Department

1. Center for e-Governance, Govt of Karnataka, e-Governance Department Get Connected Stay Connected Project Consultants Bandwidth Service Provider Network Operator Project Supported By: Dept of Information Technology, MCIT Software Technology Parks of India United Telecoms Ltd

2. KSWAN • Part of National E Governance Plan • Supported by DIT, Govt of India • Public – Private Partnership • Government of Karnataka • United Telecom Ltd • Network Set up, Operation and Maintenance – 5 yr • BSNL • Connectivity • KPMG • Third Party Auditor

3. Objectives of KSWAN • Creation of the “State Information Highway” • Provide “Data”, “Voice” and ‘Video” services across the State • High performance network • (Availability and Scalability) • To improve access to computing facilities

4. KSWAN Architecture 6 + 4 MbpS MPLS Loop 2 Mbps

5. Infrastructure Facilities under KSWAN • Centralised Common Facilities • State • District and • Taluka Levels • Departmental Remote Offices • State • District • Taluka and below

6. State HQ - Facilities • State Control Room • Network Operational Centre (NOC) – HEART of KSWAN Vikasa Soudha, Bangalore • Aggregation Nodes: 14 Office Complexes (Connectivity 2 mbps LL) • MS Building V Tower High court • PWD Complex CPI Office Central jail • Cauvery Bhavan Khanija bhavan • BDA (Inagar) & Koramangala Court complex • Vokkaligara bhavan PWD (AR Circle) • DTE DC Urban

7. Facilities at District Level • Located in the DC Offices • District Control Room • HUB of Network • IT Server Room • Secure, Controlled Environment for Servers • Government Business Centres • IT Infrastructure – Computers, Printer, Scanner and connectivity provided for the use of Government Officials • Video Conferencing Studio

8. District Control Room- Haveri District

9. Govt. Business Centre 175 numbers

10. IT Server Room175 nos

11. Key Services & Features of KSWAN Data Services to the department users Video Services Voice Services Computing facilities at all Dist and Taluka locations Infrastructure Management Services Managed Security Services Help Desk Services

12. DATA SERVICES • Major Applications will be Rolled Out Vikasa Soudha • Treasury • Nirmala Nagara • Bhoomi • Nemmadi • Kaveri • Vahan & Sarathi • HRMS • e-Procurement • Akshaya State Data Center High Court Bijapur Mysore Nanjangud Indi RTO Office Civil Judge Office

13. VOICE SERVICES Vikasa Soudha IP Phone will be provided to: • Chief Secretary & All Principal Secretaries • All Secretaries • Head of the Department • Each Connected Remote Offices • Up to 10000 IP Phones IGR Office Directorate of Treasuries Bijapur Mysore Indi Nanjangud Sub Registrar Office Treasury Office

14. VIDEO SERVICES- Multiparty High Court Raj Bhavan CM Residence Vidhana Soudha Shimoga Raichur Bijapur Dharwad Mangalore Mysore Bidar

15. Peer to PeerVideo Conference KSWAN Cloud DC Shimoga DC Bijapur

16. Video Services- Administration of Judiciary High Court Central Prison KSWAN Cloud Bidar Court Prison

17. Mobile Video Services Satellite Hub South Karnataka Vidhana Soudha North Karnataka Anywhere to Anywhere

18. MPLS Network Features Karwar Shimoga Bangalore Chitradurga Path to Reach Shimoga Path to Reach Shimoga Path to Reach Shimoga

19. Security Features • Logical isolation of the Departments • End to End encryption of Data • Virtual LANs for mutual exclusion of departments data • Firewall to prevent attacks from globe • Device and User Authentication

20. 24 x 7 Managed Services • Help Desk • On 24/7 Basis • Network Management • Round the clock monitoring from 176 POP Locations across the State . Network Management Center

21. Connectivity at Glance • No. of Departments • State : 66 • District : 20 • Taluka : 9 • No. of office connected • State Level : 136 • District Level : 1045 • Taluk Level : 1136

22. Major Departments Connected • Revenue: • 176 Taluk Offices, 203 Bhoomi Offices • Treasury: • 216 Treasuries • Directorate of Municipal Administration: • 213 Urban Local Bodies • Stamps and Registration: • 270 Registration Offices • Transport: • 52 RTO & 15 Check Posts

23. Major Departments Connected • Public Works: • 245 upto Assistant Executive Engineers • Food & Civil Supplies: • Upto Taluk Offices, 185 Offices • Health & Family Welfare: • Upto District Level, 27 Offices • Department of Information: • 27 District Information Offices • Home Department: • 29 Prisons including Central Prison , Bangalore and District Prisons

24. Major Departments Connected • Judiciary: • High Court, District Courts and Subordinate Courts, a total of 159 Courts • Agriculture: • Upto District Level 32 Offices • Public Instructions: • 30 DDPI Offices • KPTCL & ESCOM: • Upto District Level, 17 Offices • Economics and Statistics: • Upto District Level, 27 Offices & Other Departments.

25. USING KSWAN SERVICES - HOW?- DO’S AND DONOT’S

26. Getting Ready to use KSWAN Departments need to provide KSWAN User name and user-id to avail KSWAN services Departments need to register GBC users Username and Password should be given by the department for Dial-up connection

27. What is expected from Departments Nominate a technical representative for co-ordination with Help Desk for getting connected to KSWAN. Provide UPS power to the equipment 3 KVA – 1 hr backup

28. How to Book VC Use mentioned Link: www.KTKSWAN.GOV.IN View availability of slot before scheduling VC. Send a mail to video@ktkswan.gov.in Will get a return mail in confirmation

29. Do’s Provide UPS power to run the equipment. Keep the equipments (Router/Switch/LAN Extender) switched on 24x7. Ensure Security of the devices. Call Help Desk team for any technical guidance. Place request to Help Desk for relocating the equipment.

30. Do NOT Switch off equipments. Operate equipments without UPS Power. Troubleshooting without proper guidance from Help Desk Team. Remove power plug or Data Cable. Move the equipment from installed locations.

31. Help Desk - KSWAN How to Contact Help Desk Team Toll Free No : 1800-425-2224 IP Telephone No: 111-111 111-112 111-113 111-114 111-115 Help Desk Manager No: 111-119

32. Any Problems or Questions • Contact • Project Director, KSWAN • pd@ktkswan.gov.in