The Future of Connected Learning: SkillSoft Strategy

1. The Future of Connected Learning: SkillSoft Strategy John Ambrose November 6, 2008

2. Speed of Change

5. Connected Learning Compliance Leadership Development Six Sigma Customer Service Project Management

6. Three Market Shifts

7. Shift 1: Learning Portability

8. The Mobility Paradox 10% of this year’s 1.2Bhandsets will be web-ready smart phones Will grow to 30% by 2011

9. The Mobility Paradox “In 2007, portable media was expected to grow very quickly – driven by the perceived need for disconnected learning” “In 2008, however, the expected growth has declined as a result of an increased focus on the appropriateness of delivery modality.” - IDC eLearning Report, June 2008

10. Learning Delivery Trends

11. Mobile Devices Mobile Challenges • Multiple platforms • Shifting standards • Slow networks • Rapid obsolescence • Economics

12. Mobile ‘Truths’ • Supplements, but does not replace traditional e-learning • Component of the corporate “learning ecosystem” • Appropriate content, appropriate device, appropriate time • Tracking and reporting is key • Should not be device dependent • SkillSoft platforms continue to evolve to offer increasing mobile capabilities • Must be simple

13. Mobile is an Extension of the eLearning Ecosystem Online Search a database for urgent snippet Select from many modes Watch or listento downloadedvideo or MP3 Take a course or read a chapteron an airplane Offline

14. Offline Courses

15. Offline Chapters

16. SkillSoft’s Years of Mobile Expertise pda.books24x7.com Compatible with: PDAs, Smartphones, Palm Blackberry, Windows Mobile Pocket PCs, iPhone Available to Books24x7 corporate customers at no additional charge*

17. New Mobile Enhancements • Visual Indicator • Above Search button • Appears on Every Page

19. Innovation Lab Preview

20. SkillSoft Strategy: • Continues to be an R&D priority • Mobility is an extension, not replacement • Focus on “In-between” learning • Web/email delivery • Trackability is key

21. Shift 2: Learning Ubiquity Key is OvercomingObscurity

22. Learning Programs Search-and-Learn SkillSoft Portletsliberate learning My Plan Booklist Favorites

23. Passive Generic Static

25. Active Personal Dynamic

27. Web 2.0 and Social Learning How Can These Drive Learning Ubiquity?

28. User-Generated Recommendations

29. User-Generate Tags (Coming Soon)

30. User-Shared Annotations (Coming Soon)

31. SkillSoft and the Collaborative Web • SkillSoft Ubiquity Strategy: • Leverage Portals and Web 2.0 Technologies • Must Add Incremental Value to Learning • Drives Ubiquity • Trackable and Reportable

32. SHIFT #3 The War for Talent

35. New Segment Emerging Talent Management

36. New Segment Emerges Common Thread

37. Focus today is on automating existing processes

38. “Simply can not automate your way out of a global skills shortage”

39. Example: How Learning and Talent Management Integrate

40. SustainableBusinessValue Learning Drives Behavior Change Automating Integrating Measuring Changing Behavior

41. SkillSoft and Talent Management • Our Strategy: • Very Early Market • “Swiss” with TM vendors • Leverage OLSA • Listen to clients • Learning as the ‘Killer Talent App’

42. THANK YOU! John Ambrose jambrose@skillsoft.com