Total Terminals International Migrates to Oracle Fusion Cloud andStreamlines its Business Processes to Support Growth In

1. Case Study Total Terminals International Migrates to Oracle Fusion Cloud andStreamlines its Business Processes to Support Growth Initiatives Jade Global helped Total Terminals International LLC upgrade to Oracle Fusion Cloud from EBS11i with a lowered TCO and also reduced the Oracle license and maintenance cost by 30%

2. Client Total Terminals International LLC Industry Transportation Engagement Scope Migrate from on-premise Oracle EBS11i to Oracle Cloud Financials About the Client Total Terminals International LLC (TTI) is a leading full service marine terminal and stevedore operator headquartered at Long Beach and operating out of two facilities in Long Beach and Seattle.

3. Business Requirement Total Terminals International (TTI) was experiencing phenomenal business growth which was not backed by the requisite functionality in their existing IT environment. TTI was working on Oracle EBS11i which was nearing end of support. They were contemplating a migration to either Oracle R12 on-premise model or Oracle Fusion Cloud to streamline their business processes and augment their future acquisition and expansion plans. TTI needed more clarity on which model expansion plans. TTI needed more clarity on which model would be beneficial for their business. The overall financial process had become redundant which necessitated an upgrade and update. TTI also required reports with deep insights projecting their growth trajectory.

4. Business Challenge TTI’s employees were working on the EBS environment for a long period of time and were highly accustomed to it. The migration to Oracle R12 on-premise model or Oracle Fusion Cloud entailed moving to an unchartered territory and a change in the working environment. If they moved to Oracle R12, there will also be the need for a significant investment attributing to the subsequent upgrades. Due to the heavy operational dependency on the EBS environment, Oracle R12 on-premise model or Oracle Fusion Cloud environment, Oracle R12 on-premise model or Oracle Fusion Cloud was to be implemented and tested for a short period of time while still operating on the current EBS system. The TTI team was to be trained on the differences between the systems while they were still on EBS. TTI was looking to structurally modify and increase the segments of their existing Charts of Accounts (CoA), which involved significant amount of downstream configuration changes. The existing CoA was not fully functional and they wanted to remap their existing CoA was not fully functional and they wanted to remap their accounts and its corresponding descriptions. The Jade Global Approach Total Terminals International approached Jade Global owing to Jade’s deep understanding of their business and IT environment. Jade followed a bespoke methodology that drew strength from its extensive experience in Oracle Cloud implementations. It included putting in place an engagement framework that helped in gaining support from the Executive Management and the Finance team. This was essential for TTI’s management to value Jade’s partnership with Oracle. partnership with Oracle.

5. Requirement Analysis Jade Global experts worked with TTI to understand their IT ecosystem and explained the upgrade situation to them. Jade suggested an upgrade to Oracle Fusion Cloud because of the distinct advantages of Oracle Fusion Cloud that includes cost savings of upto 30% and scalability as per business demands. Jade’s experts calculated the 5 year TCO factoring the upgrade cost and devised the approach to migrate to the Cloud. Engagement Framework Design TTI had a small IT team of 4 people, compared to the large size of the company. They were heavily dependent on the Jade application support team to communicate with Oracle representatives. Being such a big company, the client found it very difficult to get through to Oracle, communicate, receive and then follow up. Jade developers facilitated the conversation with Oracle on behalf of the client, and dealt with the Oracle service requests against product bugs. They directly communicated with the against product bugs. They directly communicated with the client’s process owners and had a collaborative approach that focused towards the end goal of the migration project. Jade also involved the client’s employees for Conference Room Pilot and User Acceptance Testing to get them used to the functionalities of Oracle Fusion Cloud.

6. Client Team Enablement on Oracle Cloud As part of Jade Global’s engagement, the client’s team was cross-trained on Oracle Cloud. The primary training program included demos on Oracle Cloud and conversion process, sessions on Oracle Cloud, and knowledge transfer on the Oracle Cloud functionalities. Jade Global’s experts also supported the technical team post deployment until the in-house technical team was comfortable with the newly adopted IT environment. Business Value Delivered Jade Global’s implementation of Oracle Cloud helped the client reduce the overall Oracle license and maintenance cost by over 30%. Implementation of Oracle Fusion Cloud made the working environment more versatile by allowing more module integration. The client’s operational efficiency increased to a great extent due to the superior UI of Fusion Cloud compared to EBS. Jade Global also automated the reporting mechanism of the Cloud Fusion where the users were able to pull their own reports and get involved with users were able to pull their own reports and get involved with output data without having to extract the reports from the server. Jade Global’s unique on-site and off-site delivery model reduced the migration costs by more than 50%. After the project going-live, Jade Global aligned the client’s schedules with the Oracle Cloud patching schedule and also supported the client primarily with reporting, enhancements and testing engagements.

7. About Jade Global, Inc. Jade Global is a premier Advisory, Integration, Testing, Cloud & Consulting Services, Business Solutions and IT outsourcing company headquartered in San Jose, California with offices in San Diego, Atlanta, Reading, Pune, Noida and Hyderabad. With more than 600 employees worldwide, Jade Global is a trusted partner of choice to its clients. Jade’s global team of experts successfully deliver business and technology solutions across diverse industries to drive its customers' long term growth and success. know more at www.jadeglobal.com. Contact 1731 Technology Drive Suite 350, San Jose, CA 95110 Phone: 1-877-JADE4IT | Email: marketing@jadeglobal.com | Website: www.jadeglobal.com © 2016 Jade Global, California, CA. All Rights Reserved. Jade Global believes the information in this document is accurate as of its publication date. No material from here may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from Jade Global.