1 / 12

Northwestern Mutual Data Center

Northwestern Mutual Data Center. Managed Deploy & Application Checkout Service. Dave McGuffey. Agenda. Managed Deployment and Checkout Services Four Flavors Morning Top Tier Application Checkouts Weekend Maintenance Zones Unplanned Maintenance and Deployments

jamar
Télécharger la présentation

Northwestern Mutual Data Center

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Northwestern Mutual Data Center Managed Deploy & Application Checkout Service Dave McGuffey

  2. Agenda • Managed Deployment and Checkout Services • Four Flavors • Morning Top Tier Application Checkouts • Weekend Maintenance Zones • Unplanned Maintenance and Deployments • Managed Deploy for Large Project Deployment Weekends

  3. Managed Deployment and Checkout Services Objective To ensure thatInfrastructure Changesand/ orMultiple Project Deploymentsdo not negatively impact theAvailability & StabilityofNorthwestern Mutual’s Business Critical Applications. FourFlavors Managed Deploy for Large Project Deployment Weekends Unplanned Maintenance and Deployments Weekend Maintenance Zones Morning Top Tier Application Checkouts 1 2 3 4

  4. 1 Morning Top Tier Application Checkouts SCOPE • Checkouts of Top Tier Applications • Executed Daily Monday – Saturday 4:00 A.M. – 6:00 A.M. • Performed by the Data Center SERVICE REQUEST • Not required. This is a standard service offering of the Data Center PROCESS DETAILS INPUT Documented Checkout Procedure, Automated Checkout scripts OUTPUT Updated Top Tier Application Checkout Spreadsheet PLANNING Operations Review (OPREV) EXECUTION Data Center Services (CO3)

  5. 1 Morning Top Tier Application Checkouts(continued) PROCESS EXECUTION MONDAY - SATURDAY Starts 4:00 AM • Top Tier Apps checkout • Data Center updates Top Tier App Checkout Spreadsheet Ends 6:00 AM

  6. 2 Weekend Maintenance Zones SCOPE • All Infrastructure Changes deployed between 12:00 A.M. and 2:00 P.M. Sunday (IMZ & UMZ) • Executed every weekend (on Sunday) • Checkout of top tier business applications by owners SERVICE REQUEST • Not required. This is a standard service offering of the Data Center PROCESS DETAILS INPUTTech Services Change Memos (TSCM), Peregrine ServiceCenter Client, Infra-CCB Agenda, IS Planning Calendar OUTPUTCheckout plan for Top Tier Business Applications PLANNINGOperations Review (OPREV) EXECUTIONData Center Services (COWKEND)

  7. 2 Weekend Maintenance Zones (continued) PROCESS EXECUTION FRIDAY SATURDAY Starts 12:00 AM • Tech Services implements its scheduled changes between 12:00 A.M. and 2:00 P.M. • Top Tier Apps checkout • Data Center sends status reports at 6:30 A.M., 2:30 P.M. and 7:00 P.M. SUNDAY Ends 7:00 PM

  8. 3 Unplanned Maintenance and Deployments SCOPE • All Infrastructure Changes deployed between 12:00 A.M. and 2:00 P.M. Sunday (IMZ & UMZ) • Executed every weekend (on Sunday) • Checkout of top tier business applications by owners SERVICE REQUEST • Not required. This is a standard service offering of the Data Center PROCESS DETAILS INPUTTech Services Change Memos (TSCM), Peregrine ServiceCenter Client, Infra-CCB Agenda, IS Planning Calendar OUTPUTCheckout plan for Top Tier Business Applications PLANNINGOperations Review (OPREV) EXECUTIONData Center Services (COWKEND)

  9. 3 Unplanned Maintenance and Deployments(continued) PROCESS EXECUTION MONDAY - FRIDAY • Unplanned Maintenance implements between8:00 A.M. and 8:00 P.M. • Top Tier Apps checkout • Data Center sends status reports to Organization Starts 8:00 AM Ends 8:00 PM

  10. 4 Managed Deploy for Large Project Weekends SCOPE • Multiple IS Project Deployment weekends • Deployment Communication Coordination across multiple project deployments • Checkout of top tier business applications by owners PROCESS INITIATION By Request to Operations Review (OPREV) 4 weeks prior to deployment weekend PROCESS DETAILS INPUTIS Planning Calendar, “word of mouth”, Tech Services Change Memos (TSCM), Peregrine ServiceCenter Client, Infra-CCB Agenda OUTPUTConsolidated Implementation Plan Consolidated Infrastructure Dependency ListConsolidated Milestone List PLANNINGOperations Review (OPREV) EXECUTIONData Center Services (All Shifts)

  11. 4 Managed Deploy for Large Project Weekends(continued) PROCESS EXECUTION Starts 8:00 A.M. • Project Teams start deployments • Data Center 24 x 3 deployment office: • Sends regular status reports on all projects over the weekend • Facilitates issue resolution • Facilitates discussions between project teams and tech services • Coordinates with top tier apps to checkout • Data Center sends final status report on Sunday evening FRIDAY SATURDAY SUNDAY Ends 10:00 P.M.

  12. Thank you for attending this session. • Please fill out an evaluation form.

More Related