1 / 22

What shape is your system? Convex and concave management

What shape is your system? Convex and concave management. Philip Davies Deputy Director-General, System Policy & Performance, Queensland Government, Department of Health Adjunct Professor, Faculty of Health, QUT Adjunct Professor, School of Business, UTS. Establishment of HHSs.

jared
Télécharger la présentation

What shape is your system? Convex and concave management

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. What shape is your system?Convex and concave management Philip Davies Deputy Director-General, System Policy & Performance, Queensland Government, Department of Health Adjunct Professor, Faculty of Health, QUT Adjunct Professor, School of Business, UTS

  2. Establishment of HHSs

  3. Service agreement • Activity • Funding • KPIs • Performance management framework

  4. 2012/13 Surplus (Unaudited)

  5. Actual vs planned activity

  6. HHS performance 2012/13

  7. National Emergency Access Target

  8. West Moreton HHS – NEAT

  9. Category 1 - Treated in time

  10. Success secrets • Burning platform • Status quo was not an option • Government commitment • Increased local autonomy • Role of Board Chairs • Reputational risk and ‘skin in the game’ • Clear, unambiguous performance expectations • Good data • Close but unobtrusive monitoring • Freedom to make structural changes

  11. FTE staff in HHSs

  12. HHS monitoring SAFETY DIRECTIVES FTE NEAT NEST FINANCE

  13. Convex management Tight-loose-tight Specify Deliver Monitor

  14. Concave management Loose-tight-loose Specify Deliver Monitor

  15. Convex management Tight-loose-tight Specify Deliver Monitor

  16. Convex management Government officials Service providers Tight-loose-tight Public Specify Deliver Monitor Politicians

More Related