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The web-based GCP-GCX practice exam software is genuine, authentic, and real so feel free to start your practice instantly with GCP-GCX practice test.<br>Genesys Cloud CX Certified Professional - Consolidated Exam Sample Questions (Q100-Q105):<br>NEW QUESTION # 100 Which Genesys Cloud CX feature presents caller info to an agent and allows the user to update or collect the information?<br>A. Dialog boxes<br>B. Toast pop-ups<br>C. Scripts<br>D. IVR prompts<br>Answer: C<br>Explanation:ExplanationScripts are Genesys Cloud CX features that present caller info to an agent and allow the user to update or collect the information. Scripts are predefined sets of questions or instructions that guide agents through interactions with customers. Scripts can display customer information from various sources, such as data actions or data dips, and allow agents to enter or update information during or after an interaction. References:https://help.mypurecloud.com/glossary/script/ https://help.mypurecloud.com/articles/about-scripts/<br>NEW QUESTION # 101 If you have not configured an email address to report issues to, Genesys Cloud CX:<br>A. Does not route the emails to any email address.<br>B. Collects such emails and stores it until an email address to report issues is configured.<br>C. Automatically creates an email address and routes all such emails to this address.<br>D. Sends the emails to anyone who has the admin role assigned in your organization.<br>Answer: B<br>NEW QUESTION # 102 _________ binds the numbering plan with the trunk.<br>A. Edge<br>B. Edge Group<br>C. Inbound route<br>D. Outbound route<br>Answer: D<br>Explanation:ExplanationOutbound route is what binds the numbering plan with the trunk in Genesys Cloud CX Telephony Admin menu. An outbound route is a logical connection that allows voice communication from Genesys Cloud CX to an external system or network using a trunk. An outbound route can have various options configured to define its behavior and performance, such as:* Numbering plan* Trunk* Classification* PriorityAn outbound route binds the numbering plan with the trunk by specifying which numbering plan and which trunk to use for outgoing calls based on the classification of the destination number. An outbound route can also specify the priority of the trunk to use when multiple trunks are available for the same classification.References: https://help.mypurecloud.com/glossary/outbound-route/https://help.mypurecloud.com/articles/add-an-outbound-route/<br>NEW QUESTION # 103 Policies automate repetitive quality management tasks.Which of the following items could be defined as policies? (Choose three.)<br>A. Update the Do Not Call list with records that have the appropriate wrap-up code.<br>B. Set up a schedule to run a daily report.<br>C. Specify time sets as a matching criteria.<br>D. 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