Unit 5 – Q8 – P55

1. Courts may determine that ______ has occurred when an employer deliberately makes working conditions intolerable in an attempt to get an employee to quit. Just cause Harassment Constructive discharge Discrimination Unit 5 – Q8– P55

2. Specific directives that control and restrict the behavior of individual employees are: Policies Rules Procedures Duties Unit 5 – Q9 – P55

3. Increasing the depth of a job by adding more responsibility is called: Job Enlargement Job Rotation Job Enrichment Job Enhancement Unit 5 – Q14 – P57

4. A production cell is a group of employees who: Complete the entire product or component of a product Make suggestions for improvements Work independently to determine how to accomplish tasks, duties, and responsibilities Are a temporary team formed to investigate special problems or improve work processes Unit 5 – Q15 – P57

5. An industrial union is made up of: Members having specialized skills and training Groups of workers in the same company Members who work in manufacturing organizations Workers who must complete an apprenticeship before becoming members Unit 5 – Q16 – P57

6. What is the primary reason employees join unions? They don't like their pay rates and think the union can negotiate higher wages They have inadequate benefits and want the union to bargain for a better benefits package They fear losing their jobs to foreign competition. They don't like managements treatment of employees and feel the union can improve the situation Unit 5 – Q3 – P83

7. __________ are illegal in right-to-work states Open shops Union shops Labor shops Agency shops Unit 5 – Q16 – P88

8. During the interview, his future manager tells Javier "if you are a good worker, you'll have a permanent job with this company." The manager has very likely created a(n) _______ contract with Javier. Employment-at-Will Express Implied Just Cause Unit 5 – Q17 – P88

9. An agreement that prohibits an individual who leaves an organization from starting a business or selling a product in the same industry as the former employer for a specified period of time is a: Non-compete agreement Non-piracy agreement Rival agreement No-solicitation agreement Unit 5 – Q29 – P92

10. When writing an employee handbook, employers may reduce their implied contract exposure by doing all of the following except: Eliminating phrases like "permanent employee." "probationary employee," or "regular employee" from the handbook and all policies Making sure that there are no references to employment for a specific period of time Setting specific just cause steps that must be followed for discipline and termination Including a disclaimer that the handbook or policy is not a guarantee of job security. Unit 5 – Q32 – P93

11. When determining the bargaining unit for collective bargaining purposes, temporary workers: Are employees of a temporary agency and not considered part of the bargaining unit May be considered within the bargaining unit if both the temporary agency and the contracting employer consent Are only part-time employees and not considered part of the bargaining unit Are considered joint employees of the employer and the temporary agency and are eligible to vote in the bargaining unit election. Unit 5 – Q47 – P98

12. A federation is a: Group of both craft and industrial unions Group of unions with a common interest Type of union whose members have specific skills Type of union where all members work for a specific industry Unit 5 – Q48 – P99

13. Employers have the right to monitor messages and materials created, received, or sent for business reasons: But the law prohibits monitoring employee's e-mail, the Internet, or voice mail And they may monitor employee's e-mail, the Internet, or voice mail But they are unable to review messages as long as the employee deletes them Except messages and materials created on the employee's lunch or break Unit 5 – Q49 – P99

14. In a typical progressive discipline program, what step immediately precedes the termination of the employee? A written warning from the supervisor Formal discussions with the supervisor and manager An unpaid suspension A counseling session with the supervisor Unit 5 – Q50-P99