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March 11, 2014 2:15 – 3:00

Research Administration 101 & Hot Topics Part II Nate Haines Senior Director, Huron Consulting Alison Sanders Director- Office of Research and Sponsored Programs San Francisco State University. March 11, 2014 2:15 – 3:00 . Agenda. Objectives. Goal.

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March 11, 2014 2:15 – 3:00

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  1. Research Administration 101 & Hot TopicsPart IINate HainesSenior Director, Huron ConsultingAlison SandersDirector- Office of Research and Sponsored ProgramsSan Francisco State University March 11, 2014 2:15 – 3:00

  2. Agenda

  3. Objectives Goal Obtain the fundamentals to assess the current performance and efficiency of the research administration enterprise to enable future improvements Approach Review and evaluate five key areas. Evaluate the current state against goals to determine opportunities for improvement

  4. Research Administration Assessment 2014 FOA/PSSOA CSU Business Conference 4

  5. Optimal Research Operation

  6. Key Elements

  7. Organizational Structure

  8. Organizational Structure Determine if the current organizational structure provides the necessary level of service to the research community Determine if the current organizational structure meets the evolving research needs and goals of the institution Weigh current model against other models. Modify structure to enable the office to provide greater support and achieve stretch goals People are the link to ensure the organizational structure, business processes, technology and metrics are in synch

  9. Evaluation of Personnel Individual Basis Operating Unit/Office

  10. Business Process

  11. Technology • Identify current systems/tools, purpose and risks • Short and long term needs • Technology roadmap

  12. Source: Harvard University

  13. Performance Measurement

  14. Performance Measurement

  15. Research Administration AssessmentOutcomes • Identification of strengths, weaknesses and gaps preventing efficiency • Detailed review of weaknesses and gaps lead to realized results • Develop and implement plan to reach results, which may: • Improve service to faculty and other customers • Strengthen performance on key financial metrics • Increase process efficiency • Reduce cost, and • Mitigate compliance risk

  16. Thank you!Nate Haines (nhaines@huronconsultinggroup.com)Alison Sanders (asanders@sfsu.edu) 2014 FOA/PSSOA CSU Business Conference 17

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