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Ontario’s New Accessibility Requirements

Ontario’s New Accessibility Requirements. The Accessibility for Ontarians with Disabilities Act (the “AODA”) seeks to improve accessibility for people with disabilities. The first regulation passed under the AODA was the Customer Service Regulation 429/07.

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Ontario’s New Accessibility Requirements

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  1. Ontario’s New Accessibility Requirements • The Accessibility for Ontarians with Disabilities Act (the “AODA”) seeks to improve accessibility for people with disabilities. • The first regulation passed under the AODA was the Customer Service Regulation 429/07. • Public sector organizations with >20 employees had to comply by Jan 1, 2010 • Private sector organizations with >20 employees must comply by Jan 1, 2012 • Requires employee training, accessibility policies and reporting • A second AODA regulation - the Integrated Accessibility Standards Regulation 191/11, was enacted on July 1, 2011. • This regulation includes a wide range of standards for employment, information, websites & communication and transportation. • Compliance deadlines spread out between Jan 1 2012 and Jan 1 2021 • In Ontario over 60,000 organizations will need to comply with these new laws, starting in January, 2012…any many will need advice and help • In anticipation of demand for services Consulting/ERS have developed an integrated set of advisory services and solutions to help organizations comply with this new legislation.

  2. MNP’s Suite of Accessibility Services Policy, Reengineering & Change Accessibility Strategy Integrated MNP Solution Adult Training Web & IT Accessibility Accessible Facilities Regulatory Compliance • Leverage strength of multiple service lines • Integrated and comprehensive solution • Single point of accountability • Coordination, alignment and cost effective, minimizing duplication

  3. MNP’s AODA Compliance Tool • Used to test organization’s regulatory compliance • Identifies gaps and builds a plan to rectify deficiencies • Current AND future gaps are identified: • Helps build a multi-year plan to improve accessibility • Helps plan for future requirements as they come due • Ensures compliance with AODA at all times

  4. A Four Step End-to-End Solution We use a rigorous Work Plan to help organizations comply with the AODA’s new rules for improved accessibility 1. Build Understanding 2. Identify Gaps 3. Develop Plan 4. Implement Plan • Compliance Strategy • Minimal compliance • Enhanced compliance • Compliance Assessments • Customer Service • Information & Communication • Employment • Transportation • Built Environment • Accessibility Awareness • Types of disabilities • Accessibility barriers • Accessibility issues within OPB • Policies & Procedures • Internal • External • Accommodation Strategy • Anticipatory • Response-driven • Blended approach • Training • Design & Deliver • Record keeping • Legislative Requirements • AODA legislation • In-force regulations • Proposed regulations • Timelines • Human rights code • Communications • Web • Intra-web • IT Systems • Call centre • Gap Analysis • Current • Anticipated • Resource Implications • Operational $ • Capital $ Implications for OPB Risk Assessment Road Map (timing/milestones) Facilities (buildings & grounds) For more information contact Jason Ducharme jason.ducharme@mnp.ca 416-263-6924

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