1 / 22

Royal Civil Service Commission, BHUTAN November 26, 2007

Strengthening the Civil Service towards achieving Gross National Happiness. Royal Civil Service Commission, BHUTAN November 26, 2007. Purpose of the presentation:. Experience sharing Civil Service Reforms in RGoB Good Governance as one of the pillars of Gross National Happiness

jonah
Télécharger la présentation

Royal Civil Service Commission, BHUTAN November 26, 2007

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Strengthening the Civil Service towards achieving Gross National Happiness Royal Civil Service Commission, BHUTAN November 26, 2007 Towards excellence in the civil service

  2. Purpose of the presentation: • Experience sharing • Civil Service Reforms in RGoB • Good Governance as one of the pillars of Gross National Happiness • Civil Service at the heart of GG

  3. “A good system of government that is not dependent on any individual or personalities, a system that will function efficiently because of its in-built merits, that is a legacy we must create for our future generations. • Because of our small size and because we are presently at the crossroads of development, we have the necessary flexibility and unique opportunity to create a system of administration that will be of greatest benefit to our country’s future interest, security and well-being.”

  4. Reform Initiatives • 1961 -Introduction of planned development activities • 1973- Establishment of the Department of Manpower under the Development Ministry • 1982 – RCSC established by Royal Charter • 1989 – Cadre System introduced

  5. Reforms initiatives • 1999 Good Governance Exercise • 2005 Good Governance Plus Exercise • 2002-2005 Draft Constitution • 2006 Position Classification System introduced • 2007 Organizational Development Exercise carried out • 2008 Constitutional Democracy • 2008+ RCSC to be established as Constitutional Body

  6. Objectives of Reform initiatives • Promote decentralization of authority and responsibilities to district and block level • Promote participation of the people in the decision making process of socio-economic development • Promote people’s participation in the introduction of Constitutional Democracy form of Government

  7. Changing Role of the Civil Service • Quantity to Quality • Service Provider to Service regulator • Civil servant to Public servant • Increased Responsibility and Accountability

  8. Organizational Development (OD) and GNH

  9. Introduction of Position Classification System (PCS) • Performance management key tenet of PCS • Organizational Development exercise • Performance based culture • performance appraisal system

  10. OD Approach Gross National Happiness A small, compact and efficient Civil Service Well being of the people High quality and relevant services delivered by the Ministries, Agencies and Dzongkhags Well performing civil servants Performance Management Well being of civil servants Initiating OD Exercises RCSC as regulating and facilitating agency

  11. OD STRATEGY RGoB’s vision & values and policy guidelines General understanding & awareness on OD for all civil servants OD professionals OD facilitators OD consultants OD capacities dev. of focal persons and commitment of leadership

  12. The OD exercise provided an opportunity for the agencies to reflect on their core mandates and structures and assess relevance of their functions and systems in the light of current and emerging development priorities such as democratization, employment, economic growth and opportunities offered by ICT. Towards excellence in the civil service

  13. Contd…………… Formulate vision and values in light of GNH Asses products & services based on customer satisfaction (CSS) Address motivation and behavior as part of organisational culture (OBS)

  14. Vision • RAA and Dzongkhags vision & values • E.g. RAA vision ‘ A premier audit institution that promotes economy, efficiency and effectiveness in the use of public resources and contribute towards good governance’

  15. E.g. Dzongkhag vision ‘ A stable and self reliant Dzongkhag promoting balanced socio-econmic development & gainful employment whilst preserving culture and environment to realize GNH’ Towards excellence in the civil service

  16. Products & Services Quality of Services From supply to demand: one window facility Client orientation Customers Satisfaction Survey Towards excellence in the civil service

  17. Macro perspective • Quality service delivery (processes) • Delegation and Decentralization • Public-Private partnership • Performance Management system

  18. Challenges • Performance Culture • Effective decentralization of HR and Financial responsibility • Leadership

  19. His Majesty Fifth Druk Gyalpo

  20. “Keeping in mind that in a small country like Bhutan, it is the bureaucracy’s example that will be followed, strengthening the Civil Service would be the first step to creating a strong foundation for a successful democracy. The Civil Service must strive for the highest standards, live by higher ideals and nurture a sense of duty towards fellow Bhutanese Therefore, the Royal Civil Service Commission should focus on bringing about required reforms of the Civil Service, in time for it to facilitate and support the emergence of democracy, meet the challenges of building a dynamic economy and to fulfill its role in achieving the goals of Gross National Happiness Tashichho Dzong 12th of March 2007

  21. Thank You! KADINCHAY! Towards excellence in the civil service

More Related