How is the cloud changing “real world” IT Strategy

1. How is the cloud changing “real world” IT Strategy

2. easyJet IT runs a tight ship easyJet – 0.75% of revenue Source: Gartner IT Key Metrics Data (November 2007)

3. easyJet IT IT Budget = 0.75% of revenue 59 ftes Culture of differentiation Large use of partners 100% SLA requirements

4. A high growth company

5. What does high performance look like?

6. What could cloud mean for easyJet?

7. Cloud layers

8. Systems classifications easyJet specific systems Airline systems Commodity Computing

9. Systems classifications 100% Reservation system Revenue Managmnt Departure Control Crew Systems Aircraft Systems 99.99% Engineering Crew rostering Finance Personnel Flight Planning Schedule Planning Baggage handling Payroll Slot Managmnt Payments systems 99.9% O/S Security Backup email Access methods File & Print

10. High Level Architecture Primary Site Secondary Site Platinum Systems Gold Systems Gold Systems Silver Systems HQ

11. Systems classifications easyJet specific systems Airline systems Cloud/SaaSbar Commodity Computing

12. Making the leap • Infrastructure as a service • Highavailabilityblade service – demand based usage • Virtual utility compute – CPU on tap • Storage infrastructure – Pay by the GB • Platform as a service • DNS load balancing • MS Exchange – Pay per mailbox • Software as a service • Crew rostering • Flight planning

13. How does Cloud help easyJet?

14. Technology Strategy Cost effective and simple Use simple, standard solutions by default Promote innovative use of mainstream technology Continue to use Microsoft technology for our technical platform Provide scalable systems that never restrict the growth of the business Provide 100% uptime for business critical systems

15. High Level Architecture Primary Site Secondary Site Platinum Systems Gold Systems Gold Systems Silver Systems HQ

16. High Level Architecture 2010 Primary Site Secondary Site Platinum Systems Gold Systems Gold Systems Gold Systems Silver Systems Silver Systems HQ

17. Cloud services should… Reduce the complexity of providing scalable solutions Allow easyJet to get on with developing differentiating services Ease the burden of test system management and configuration Help move IT from technology focussed to service focussed

18. Cloud services could… Be a configuration nightmare Return us to an immature service monitoring and management position Introduce weak points in high availability services Complicate development and deployment

19. easyJet strategy Use simple, standard solutions by default Introduce cloud solutions only when they simplify things Promote innovative use of mainstream technology Continually test the market to measure capability Continue to use Microsoft technology for our technical platform Azure will be the natural choice, but we’ll try others Provide scalable systems that never restrict the growth of the business Look for areas where cloud will simplify the scaling of systems Provide 100% uptime for business critical systems Wait for cloud to mature before committing to HA usage

20. Questions?