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PROFESSIONAL CERTIFICATION : The Career advantage

To insert your company logo on this slide From the Insert Menu Select “Picture” Locate your logo file Click OK To resize the logo Click anywhere inside the logo. The boxes that appear outside the logo are known as “resize handles.” Use these to resize the object.

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PROFESSIONAL CERTIFICATION : The Career advantage

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  1. To insert your company logo on this slide • From the Insert Menu • Select “Picture” • Locate your logo file • Click OK • To resize the logo • Click anywhere inside the logo. The boxes that appear outside the logo are known as “resize handles.” • Use these to resize the object. • If you hold down the shift key before using the resize handles, you will maintain the proportions of the object you wish to resize. PROFESSIONAL CERTIFICATION: The Career advantage Provided by the IAAPCertification Department 816-891-6600certification@iaap-hq.org Revised 5/2011

  2. Why CERTIFICATION? “Obtaining a certification is a smart career move because it enhances your skills, makes you more well-rounded and helps you stay ahead of office and technology trends.” Robert Hosking Executive Director OfficeTeam

  3. BENEFITS OF CERTIFICATION • Improve Your Professional Qualifications • Increase Your Skills and Knowledge • Raise Your Professional Self-Esteem • Earn a Higher Salary • College Credit

  4. IAAP CERTIFICATION Program • One professional rating, with areas of specialty • Base rating will be the Certified Administrative Professional, or CAP • Specialties in Organizational Management (OM) and Technology Applications (TA)

  5. CAP program • Tests admins on keys areas of their profession • IAAP’s one professional rating • One-half day examination, covering eight areas • Offered first Saturday every May and November

  6. Qualifications • Four years experience with a high school diploma • Three years experience with Associate degree • Two years experience with Bachelor’s degree

  7. EXPERIENCE requirements • Must meet IAAP’s definition of an Administrative Professional • Verified by current or past employers • Must have held position at least two continuous months • Within last 5 years, must have been with one employer for 12 continuous months • All experience must have been attained within the last 15 years

  8. Administrative Professional • “Individuals who are responsible for administrative tasks and coordination of information in support of an office-related environment and who are dedicated to furthering their personal and professional growth in the chosen profession.”

  9. CAP examination 4-½ hour exam; 350-375 multiple-choice questions

  10. CAP examination Communication 18% • General knowledge of management/theories • Correspondence, documents and reports • Grammar • Customer service • Networking • Team dynamics • Policies and procedures • Confidentiality, ethics and legality

  11. CAP examination Organization and Planning 16% • General knowledge of management/theories • Meeting and travel preparation (including virtual and e-vents) • Time management • Data compilation

  12. CAP examination Information Distribution 14% • Electronic and traditional processes • Research • Security, ethics and legality

  13. CAP examination Records Management 14% • Electronic and manual file management and systems • Filing rules and standards • Security and confidentiality of records • File retrieval, retention, transfer and maintenance

  14. CAP examination Physical and Information Resources 13% • Purchasing decisions • Maintaining inventory of supplies, forms and software • Software and equipment training, usage • Installation & maintenance of equipment/software • Troubleshoot software and hardware problems • Office layout • Basic computer operating and system commands • Transfer data using various media sources • Convert documents from one software to another • Performance of backup and security functions

  15. CAP examination Document Production 13% • Proofreading/editing documents • Create and edit documents • Create charts and graphs • Document finishing • Preparation of meeting minutes

  16. CAP examination Financial Functions 8% • Including general knowledge of budgeting and financial statements • Cash and banking transactions • Make journal entries • Reconcile electronic fund transfers and bank statements

  17. CAP examination Human Resources 4% • General knowledge of HR legal issues • Maintain production and project records • Prepare training and procedures manuals • Participate in the staffing process • Maintain employee records

  18. Organizational Management SPECIALTY 3-½ hour exam; 175 multiple-choice questions

  19. Org MGMT Specialty Organizational Planning 36% • Critical thinking and decision making • Strategic planning • Communicating mission and values • Allocating resources

  20. ORG MGMT Specialty Advanced Communication 27% • Nonverbal • Presentation techniques • Legal issues • Professional protocol

  21. ORG MGMT Specialty Advanced Administration 23% • Mentoring and training • Conducting research • Coordinating projects • Delegating and empowering

  22. ORG MGMT Specialty Team Skills 14% • Team building and leading • Group problem solving • Resolving conflict • Conducting meetings

  23. Technology Applications Specialty • Must hold active CAP rating • Attained through Options Technology Training & Microsoft Certification • Training and certification completed in past two years • IAAP members pay $75 • Nonmembers pay $100

  24. FEES IAAP MEMBER CAP Exam $200 OM Specialty $125 NONMEMBER CAP Exam $375* OM Specialty $175 *Includes one year of IAAP membership APPLICATION DEADLINE * May exam Feb 15 Nov exam Aug 15 or • * Applications submitted after the deadline date will be charged a late fee of $50. • Certain date restrictions apply.

  25. Special circumstances • Organizational Management is a specialty examination; not a professional rating • Can apply for the OM specialty if you hold an active CAP rating • Can apply for the CAP exam and OM specialty at the same time • To earn the CAP rating with OM specialty, both exams must be passed

  26. Preparing for the exams • Self study • Review course • Community college courses • Study groups

  27. recertification • Validates professionalism throughout a career • Required every five years to maintain rating • 60 points needed • Points gained through Continuing Education, Other Certifications and Leadership

  28. Questions/comments • IAAP website http://www.iaap-hq.org – Certification • IAAP Headquarters Certification Department Phone (816) 891-6600 x2225, 2227 • Email certification@iaap-hq.org • Local contact

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