1 / 18

University E-Commerce: A Balancing Act

University E-Commerce: A Balancing Act. Presented by: David Seago, Director of Internet Systems Brennon Arnold, Asst. Director of Internet Systems. Introduction. - Before E-Commerce - Why E-Commerce? - Baylor’s History With Ad-Hoc E-Commerce Deposits/Application Fees

judyhoward
Télécharger la présentation

University E-Commerce: A Balancing Act

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. University E-Commerce: A Balancing Act Presented by: David Seago, Director of Internet Systems Brennon Arnold, Asst. Director of Internet Systems

  2. Introduction • - Before E-Commerce • - Why E-Commerce? • - Baylor’s History With Ad-Hoc E-Commerce • Deposits/Application Fees • Conferences/Camps • Non-Athletic Events • - Where We Are Today • - Q & A University E-Commerce: A Balancing Act

  3. Before E-Commerce… University E-Commerce: A Balancing Act

  4. Before E-Commerce ??? Ad-hoc Payments Manual ledgers Cashier’s office University E-Commerce: A Balancing Act

  5. Why E-Commerce? University E-Commerce: A Balancing Act

  6. History of Ad-Hoc E-Commerce at Baylor • First Venture Into E-Commerce (2003) Video Sales shopping cart system ?? Financial System Baylor-Hosted Shopping Cart & Payment Collection Order Entry Bank University E-Commerce: A Balancing Act

  7. History of Ad-Hoc E-Commerce at Baylor • The Sequel (2004 - 2006) Non-tax/non-shipping only Baylor-developed system Financial System Cashier’s Office Manual Ledger Baylor-Developed Order & Payment Collection System Order Entry Bank University E-Commerce: A Balancing Act

  8. What We Had Was CHAOS!! ??? Order Fulfillment Financials Can balance ever be achieved??? University E-Commerce: A Balancing Act

  9. How Did We Achieve Balance? • Created an E-Commerce System that Acts as a “Traffic Cop” Between Order Processing and Financial Recording • Centralized Database for allE-Commerce Activities • Standardized Procedures for Accepting Orders • Back-end Processes for Auditing and for Funneling Information to Appropriate Systems University E-Commerce: A Balancing Act

  10. Centralized E-Commerce Database • Form Definitions • Accounting Details • Controls (Dates, Payment, Status) • Departmental Contact Info • Order Entry URL • Unique Form ID • Payment Processor Link • Transactions/Refunds • System Post Dates • Payment Info • Balance Info • Order Info XML Blob (Trans Only) • Reconciliation Info • All Transactions That Have ComeThrough Payment Processor • Used for Auditing Purposes MSSQL University E-Commerce: A Balancing Act

  11. Standardized Order Acceptance Procedures • Form Authorization Workflow • Form ID Tied to Predefined Form ID in E-Comm Database (Insures Correct Accounting Info for Every Transaction) • Unique Transaction ID (Follows Transaction Throughout the System) • Flexibility to Handle Any Type of Orders • Standardized Code For Communication With E-Comm Database • PHP Functions • .NET Functions • CMS Functions University E-Commerce: A Balancing Act

  12. Back-end Processes • Postbacks From Payment Processor • Auditing to Identify Anomalies • Updating of Transaction Balances & Statuses • Posting to Financials and Other Systems as Needed • Processing of Recurring Payments University E-Commerce: A Balancing Act

  13. Achieving Balance (Phase 1 - 2007) Third-Party Hosted Payment Collection Web Order System(s) Order Entry E-Comm Sys Financial System Cashier’s Office Bank University E-Commerce: A Balancing Act

  14. Achieving Balance (Phase 2 - 2009) Third-Party Hosted Payment Collection Web Order System(s) Order Entry E-Comm Sys Financial System Cashier’s Office Bank University E-Commerce: A Balancing Act

  15. Achieving Balance (Phase 2.5 - 2012) Third-Party Hosted Payment Collection Web Order System(s) Order Entry E-Comm Sys Recurring Payments Financial System Cashier’s Office Bank University E-Commerce: A Balancing Act

  16. Balance Achieved!! E-COMM SYS Financials Order Fulfillment Unique Transaction ID • No $$ Accepted w/o Designation • Handles Multiple Accounts • Handles Multiple Departments • Form Collects Order Info • Department Handles Fulfillment • Update Other Systems As Needed • Baylor ITS • Easy Forms • Manageable • Secure • Prevent Errors University E-Commerce: A Balancing Act

  17. Q & A University E-Commerce: A Balancing Act

  18. Contact Information Brennon Arnold Asst. Director of Internet Systems david_seago@baylor.edu David Seago Director of Internet Systems david_seago@baylor.edu University E-Commerce: A Balancing Act

More Related