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FOCAL Relation Manager

FOCAL Relation Manager. FOCAL Software has extensive experience in developing and implementing electronic Quality Management systems for health services and life science since 1993. Owners: Founders (32%) TM Software (32%) Nyherji – IBM Iceland (24%) KB-Bank of Iceland (12%).

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FOCAL Relation Manager

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  1. FOCAL Relation Manager

  2. FOCAL Software has extensive experience in developing and implementing electronic Quality Management systems for health services and life science since 1993. Owners: Founders (32%) TM Software (32%) Nyherji – IBM Iceland (24%) KB-Bank of Iceland (12%) FOCAL Software – Corporate Profile

  3. FOCAL Software • Has installed over 20 000 user licences • Started working in quality mangement in 1993 • Started working in health care industry in 1996 • Has 90% market share in quality management systems in Iceland • Has 100% market share in quality systems for the health care sector

  4. A few references • SWEDAC – Sweden • Electrolux/Husqvarna – Sweden, Finland • Norchip – Norway • GlaxoSmithKline • Reykjavik University Hospital • Össur – Iceland, Holland, USA, Sweden • Medicines Control Agency • Reykjavik Bloodbank • Lýf - biopharmaceutical • ...

  5. Manuals • CRM • Projects • Meeting Minutes • Record Management Forms Contracts Recording

  6. Customer, contacts, correspondanse, project

  7. All documents has a follow up function that is connected to your personal calender. When time is set for follow up you will get a pop up reminder.

  8. Templates Linked to a project

  9. Customer and contacts can be viewed as followed:

  10. Other note possibilties to create

  11. Connected to Adress book andmail will be sent to involved persons

  12. Mail will be sent to involved persons with a link to the project

  13. Projects can be viewed as followed:

  14. Create mailgroups to send out direct marketing by e-mail

  15. It also possible to send out direct marketing toa special target group.

  16. Templates

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