Dr. Göran Kattenberg Senior Consultant & Product Manager Eedo Knowledgeware

1. Pen-based techniques to support lifelong learning in large scale organisations Dr. Göran Kattenberg Senior Consultant & Product Manager Eedo Knowledgeware

2. Presentation outline • Context • Focus on individual, informal, lifelong learning • Applications of pen-based techniques • Digital note-taking • Annotation tools to promote development or assessment of visual or conceptual discrimination • Concluding remarks • Questions

3. 1. Context • Multimodal knowledge transfer • Large organisations

4. 2. Lifelong, informal, individual learning • Individual learning • Lifelong learning • Informal learning • over 80% of workplace learning is informal • 10-15 hrs of informal learning/wk • up to 25% of time spent searching for job-related info

5. Legacy software simulation content

6. 3. Applications – digital note-taking • Note-taking • one of most powerful techniques to enhance learning & recall • studies of electronic note-taking show limitations of keyboard approaches • highest effects seem to be with individual practice of note-taking

7. 3. Applications – digital note-taking • Pen-based technology has the potential to promote electronic note-taking by replicating affordances of traditional tools and media • Large organizations are requiring capability around note-taking • example: large scale government organization that applies complex rules and regulations in practice….

8. Digital notetaking example

9. 3. Applications – digital note-taking • Challenges in large-scale organizations include: • restrictions on printing • current lack of widespread availability of pen-based technology • issues with maintaining electronic content (if notes are anchored in content, and if content is revised frequently) – scalability • Many issues to address: • search (can notes be search? how?) • deployment (what apps and mods required client and server side?) • authentication (how to ensure only authors view notes) • accessibility (how and when are notes accessible?) • interface designs (toolkit approach?)

10. 3. Applications – visual and conceptual discrimination • Learners commonly interact with graphical content • Requirement to identify components that have certain features or match certain criteria • Conventional approach uses hot spots to offer alternative choices • Open source tool webtrace offers different approach to this type of interaction • Examples for evaluation purposes include categorization of hardwood lumber and appropriate selection and proper fitting of medical apparatus

11. Apria Healthcare example Nosemask fitting for Apnia

12. 4. Conclusion • Still some ways to go in terms of applications, standards, but technology is now relatively cheap, easily available • Real potential to transform key elements of learning in organizations, through providing more authentic and fluid interactions with content • annotation as next killer app?

13. 5. Questions? • Goran.kattenberg@eedo.com