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Campus Drivers. Jon Moore Ron Hutchins Kevin Miller Mark Poepping. Drivers? Not us. We’re Responders – sometimes “first” Responding to: User ‘needs’ – each application interaction is an overlay network from the app/user PoV Vendors – metamorphosing building blocks
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Campus Drivers Jon Moore Ron Hutchins Kevin Miller Mark Poepping
Drivers? Not us • We’re Responders – sometimes “first” • Responding to: • User ‘needs’ – each application interaction is an overlay network from the app/user PoV • Vendors – metamorphosing building blocks • Regulations – left field and buzzword • By expediency or soapbox? • Operationally: answering the phone
Lesson1: Marginalization is inevitable… • Good general building-block models enable innovation in areas unexpected. Often leads to a few… • high-value ideas that people *really* start to like (willing to pay for), leading to… • specialization that makes that cool thing really efficient, leading to… • marginalization where the general model is no longer a value for a majority, meaning.. • violation of generality is the expedient thing, making innovation increasingly problematic
Lesson2: Need to appreciate and keep working both ends • If we don’t embrace marginalization, we become irrelevant • If we don’t rework our building blocks, we lose ability to change • Oh by the way, we don’t own all the building blocks (personal lambdas, cellular, overlays - see above)
More Lessons: • Resiliency masks fixable problems • Allows us to be lazy • If it can be abused, someone will • If you can’t prevent all abuse you need to be able to detect it. • If you have to detect anyway, then you can optimize prevention and detection, maybe you don’t need so much prevention • We have very little by way of telemetry to support detection in today’s ‘interactions’
Telemetry? Data to help with… • “Please just tell me” • What’s my machine doing? • Weather Report or “Eyewitness Account” • Performance of the next packet, or the last packet? • So what the heck *really* happened • Who says what happened • Digital forensics
Other Telemetry • Dearth of useful diagnostic (mgmt) data • Data useful in application stovepipes, but.. • Interdependent infrastructures need to share too • Among layers/peers in technology • Among layers/peers of organizations • “Dependency in seemingly unrelated events” • Sharing is hard, unpredictable, changing, and ultimately Essential