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ADSHE QUALITY ASSURANCE POLICY

ADSHE QUALITY ASSURANCE POLICY. September 2013. Overview. Background. The Wider Context. Why is QA important?. ADSHE QA Policy. Policy Appendices. Membership categories. Applying to be on the Register. ADSHE Freelance List. CPD. Self-audit tool. What is PPS?. Benefits of PPS.

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ADSHE QUALITY ASSURANCE POLICY

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  1. ADSHE QUALITY ASSURANCE POLICY September 2013

  2. Overview

  3. Background

  4. The Wider Context

  5. Why is QA important?

  6. ADSHE QA Policy

  7. Policy Appendices

  8. Membership categories

  9. Applying to be on the Register

  10. ADSHE Freelance List

  11. CPD

  12. Self-audit tool

  13. What is PPS?

  14. Benefits of PPS

  15. Structure of PPS

  16. Format

  17. Good questions to ask yourself before embarking on PPS

  18. Active listening

  19. SOLER S – face the presenter SQUARELY, in a positive manner which shows you are giving your full attention. O– Adopt an OPEN posture to show that you are ready to listen and engage with what the presenter is saying. L – If appropriate, LEAN towards the presenter to show that you are engaging fully. E– Maintain EYE contact. R – Keep a RELAXED attitude i.e. not fidgeting or distracting the presenter in any way and showing that you are comfortable with the presenter. McGill and Brockbank (2004)

  20. Careful questions:

  21. ABC Model • Awareness of issue • Beliefs about issue • Consequences – emotional and behavioural. It will then be possible to work through: • Disputing beliefs related to the issue and then try to plan • Effective response to issue

  22. CLEAR model

  23. GROW model

  24. PRACTICE coaching model 7 stages Problem identification Realistic Relevant goals Alternative solutions Consider the Consequences Target most feasible solutions Implementation of Chosen Solutions Evaluation Stephen Palmer (2008)

  25. Action learning

  26. Background

  27. What the action learning process can offer you:

  28. How does it work?

  29. Details

  30. The role of the facilitator

  31. The Role of the Set Members

  32. General Principles

  33. Diagram to describe the Action Learning Journey

  34. References Hawkins P, Shohet R: Supervision in the Helping Professions. Berkshire, McGraw Hill Education 3rd edition (2011) McGill I, Brockbank A: The Action Learning Handbook. Oxon, Routledge (2004) Revans, R ABC of Action Learning (2011)Tower Publishing Limited: Farnham Rogers, J: Coaching Skills - A Handbook. Berkshire, Open University Press 3rd edition (2012)

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