¿Who are we?

1. ¿Who are we? November 9th 2009

2. Agenda • What is UNE? • Information and Communication Technologies • What do we expect from Épicos?

3. Our Goal “ To create the biggest integrated telecommunications company ” in the country

4. Where do we come from?  • UNE has worked in the search for a commercial integration agreement with EDATEL. • An agreement with ETP was achieved in which High Management and the Commercial Department were to be managed by UNE in order to transfer its DNA. • On December 31st, the commercial, organizational and legal merger with Promisión, Costavisión and Emtelsa was completed. • A commercial integration was agreed with EPM Bogotá. On August 1st, UNE takes an important step in reshaping its business, with the commercial, organizational and legal merger of Emtelco and Orbitel, companies who were owned 100% by UNE. UNE is born, a 100% public company owned by Empresas Públicas de Medellín. Provides information and communications services to its costumers around the country. A new Strategic bet 2006 2008 2005 2007

5. EPM’s Strategic Guideline Strategic Goal In 2015 the EPM Group will be a corporation with sales revenues equivalent to U.S. $ 5,000 million, of which 60% will come from operations outside Medellin and 40% outside Colombia.In telecommunications: It will be the largest single investor in the most competitive integrated telecommunications company in Colombia, and serving the diaspora community of Latin-Americans in the U.S. and Spain with revenues of 1,500 million dollars.

6. Values Our policy on Integral Management is a commitment to corporate values. EPM TELECOMUNICACIONES S.A. E.S.P.aims to be the most competitive integrated telecommunications in the country, guided by our values: Customer Focus Agility Corporate Social Responsibility Innovation Team-work Objective driven

7. Competitive Approach HOMES AND PEOPLE: Exploiting the home as a physical space and communications that are generated by the relationships between family members; also, personal communication needs, regardless of the site and relationship with someone else. SMEs: We focus on small and medium companies seen and understood their needs from its productive cluster, in which ICT have great usage potential. CORPORATE: Our focus will be the corporate client, which sees in ICT a differentiator for their business, as a tool to enhance their assessment of their relationship with their customers and their suppliers (to ensure service levels to their customers), and is willing to pay for it. INTERNATIONAL • RETAIL: We focus on addressing the needs of Latin immigrants regardless of where they are (countries with high flow of immigrants), and takes advantage of the needs of non Latin immigrants and corporate clients. • INTERCONNECTION: It will manage relationships with national operators, including carrier services and essential facilities, if they are traded in connection with interconnection. Also, it will handle the lease of physical infrastructure (poles and ducts) to licensed operators in markets where we are incumbent. • WHOLESALE: It will serve international carriers needs with traffic from any origin to any destination.

8. Services provided by UNE • Voice • Fixed Telephony • IP Telephony • Inteligent Network • National and Intnal Long Distance • Public Telephony • Mobile Telephony • Prepaid Cards • Connectivity • Lan to Lan • VPN • Carrier • Multilan • Internet • Broadband: xDSL, WiMAX • Dedicated: Enterprise Internet • Dial-Up. • Professional Services • Help Desk • Integrated Solutions • Data Center • Equipment Hosting • Dedicated Hosting • Web Hosting • Data Base Hosting • Mail Hosting • Virtual Hard Drive • ASP • SchoolWeb • WebComercio • Entretenimiento • Cable TV including PPV • Interactive TV • Value Addes Services • Data • Teleconference

9. Domestic Geographic Presence Taking into account all subsidiaries, UNE can serve 70% of the urban population in Colombia. UNE –Costavisión- (Cartagena, Turbaco) Regions with subsidiaries UNE -TV Cable Promisión- (Bucaramanga, Barrancabermeja, Cúcuta) Regions with Wimax Regions with no presence • -Cable TV – Broadband • IP Voice Edatel (Antioquia, Córdoba, Cesar, Santander and Sucre) • Cable TV – Broadband – IP Voice In the past year we have deepened our presence in the markets where we operate, also, we have expanded our customer base and attached new services, which have allowed us to consolidate the domestic market. Also, through Visión Satelite, we are consolidating the market in western Colombia. We have strengthened our national presence in LD and our commercial links with TIGO for providing mobile service. • Local Fixed Telephony • Broadband • Cable TV EPM Bogotá (Bogotá) UNE Several counties un Colombia • Local Fixed Telephony • Broadband • Local Fixed Telephony • Broadband • Cable TV • LD (National & International) • Outsourcing, data, equipment (National) • Ip Voice (National & Int.) Visión Satélite (Cali, Palmira) ETP (Pereira, Dos Quebradas, La Virginia, Santa Rosas de Cabal, Cartago) UNE –Emtelsa- (Manizales, Buga, Armenia) • Broadband • Cable TV • Voice • Local Fixed Telephony • Broadband • Cable TV • Local Fixed Telephonu • Broadband • Cable TV * Fixed Telephony customers in Subdidiaries Source: UNE; work team analysis

10. International Geographic Presence Our International Presence In addition to prepaid products targeted at Colombian immigrants, we have launched products to Mexican and Central American immigrants. On the other hand, we are in the process of launching a mobile product in Spain and prepaid products in Canada and London. We currently have international presence in the USA and Spain, with CINCO Telecom Corp. and Orbitel Comunicaciones Latinoamericanas SAU, respectively.

11. Market Share (1/2) Market Share Fixed and mobile lines - density Total domestic fixed lines in service: * Dec 2007: 7,305,316 density 16.5% Coverage 2007: 59,4% * Dec 2008: 6,961,609 density 15.6% Coverage 2008: 56.6% Total domestic mobile lines in service: * Dec.2007: 33,941,118 density 76.8% * Dec.2008: 41,364,753 density 92.5% Source: SUI, Mincomunicaciones, Dane Note: Market penetration is calculated with the estimated household population and Census 2005

12. Market Share (2/2) Market Share Dedicated Internet and Cable TV - Coverage Total Domestic Dedicated Internet Subscribers Dec 2007: 1,207,090 Coverage 9,8% Dec 2008: 1,766,323 Coverage 14,4% Total Domestic Cable TV Subscribers Dec.2007: 2,210,886 Coverage 18.0% Dec.2008: 3,156.144 Coverage 25,1% Source: SUI, Mincomunicaciones, Dane, work team analysis Note: Market penetration is calculated with the estimated household population and Census 2005

13. Achievements and Recognitions • First company in Colombia to implement interactive television, with digital quality, under the IP protocol. • First provider of telecommunications services in Colombia with the most comprehensive suite of integrated services: Fixed Telephony, Long Distance, TV, Broadband and Mobile Telephony. • UNE has the first WiMAX network in Colombia. • UNE is the technology partner of the first digital city in Colombia: Medellin. • Provides the highest levels of customer satisfaction of Long Distance in Colombia, according to the Telecommunications Regulatory Commission. • Best Broadband service provider in Latin America in 2008, according to Frost & Sullivan. • Superbrands Award for being one of the most important brands in the country. • V Latin American Digital Cities Award in the category of "e-inclusion", awarded by the Hispano-American Association of Research Centers and Telecommunication Companies-AHCIET-“Medellin Digital” Program.

14. Network Growth Medellín Information and Communication Technologies During 2008, we built over 15 aggregation fiber optic rings for “fiber to the customer” service. (Prior to 2008, they did not exist) UNE expanded its East (Oriente Cercano) network capacity from of 5Gbps to 15 Gbps. A 200% Growth. 42 nodes were installed in the MetroEthernet network, with total capacity of 40G. (Prior to 2008, they did not exist). UNE installed more than 15 SDH nodes to expand its capacity and replace obsolete technology.

15. Access Network Updating Information and Communication Technologies • In 2008 the project of upgrading the access network begins. • UNE takes the fiber to a maximum distance of 500m from the customer’s premises. • Investments are being made in the municipalities of Valle de Aburrá and Near East (Oriente Cercano). • Each customer will have a bandwidth of up to 20 Mbps. • The project is planned to be executed in 4 phases: • Phase 1: 700 distribution cabinets – ends April 2009. • Phase 2: 700 distribution cabinets– ends June 2009. • Phase 3: 700 distribution cabinets– ends December 2009. • Phase 4: 700 distribution cabinets– ends June 2010 and analysis of new alternatives in fiber.

16. TV Network and System Growth Information and Communication Technologies • IPTV:After a process of development and testing, UNE was the first national operator and the second in Latin America, to launch the IPTV interactive television service. • Services Phase I • Basic package of 80 channels + 50 audio channels • Specialized packages or niche packages • VoD: Video on Demand. • PPV: Pay per view. • Parental control, interactive program guide, favorites list, schedule reminder, show search. • Services Phase II • HDTV. • PVR: Personal Video Recorder. • Games, horoscopes.