1 / 9

THE MYTH OF THE QUALITY PROJECT

THE MYTH OF THE QUALITY PROJECT. Professor Roger Buckland Accountancy & Finance, the Business School, University of Aberdeen AB24 3QY, Scotland Paper for BEOGRAD CONFERENCE, OCTOBER 25 th , 2008. THE PAPER. ASSURANCE AND/OR ENHANCEMENT? MEASUREMENT AND AUDIT

karan
Télécharger la présentation

THE MYTH OF THE QUALITY PROJECT

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. THE MYTH OF THE QUALITY PROJECT Professor Roger Buckland Accountancy & Finance, the Business School, University of Aberdeen AB24 3QY, Scotland Paper for BEOGRAD CONFERENCE, OCTOBER 25th, 2008

  2. THE PAPER • ASSURANCE AND/OR ENHANCEMENT? • MEASUREMENT AND AUDIT • QUALITY OF PERFORMANCE, OR QUALITY OF PROCESS? • QA/QE AND THE AUDIT SOCIETY • MANAGEMENT AND THE COLONISATION OF QUALITY • THE EMPTY SPACE OF QUALITY

  3. MEASUREMENT AND AUDIT • QUALITY OF OUTCOME – BUT WHAT IS OUTCOME? [Brennan; Goodlad] • QUALITY AS IDEOLOGY [Barnett] • CONTEXTUAL QUALITY – BUT WHAT TARGET ‘CUSTOMER’? • POINT MEASUREMENT, OR IMPACT OVER TIME?

  4. PERFORMANCE OR PROCESS • THE DECLINE OF ASSESSMENT • TQA IN THE UK [Brown; Gross] • PEER REVIEW IN TEACHING & RESEARCH • ASSURANCE AND ENHANCEMENT • ARE QUALITY OBJECTIVES BEING MET? • PROCESS, REVIEW, OVERSIGHT • IS QUALITY BEING IMPROVED OR CHANGED BY MANAGEMENT? [Middlehurst] • LEADERSHIP AND MOTIVATION

  5. THE UK AND OTHER SYSTEMS • THE QAA AND ITS APPARATUS • ENGLAND: AUDIT, ENGAGEMENTS, REVIEW • SCOTLAND: ELIR & ‘ENHANCEMENT’ • THE ENQA PROJECT • STATE- & MANAGERIAL-CENTRED [Haug, van Vught] • THE USA: AUDITABILITY [Welsh & Dey]

  6. EXPERIENCE WITH ELIR • ‘ENHANCEMENT-LED AND LEARNER-CENTRED’ • RECOGNITION OF DIFFERENTIATION • INTERNAL MONITORING • THE STUDENT EXPERIENCE • EFFECTIVENESS OF ENHANCEMENT • EXPANSION: FINLAND, IRELAND, NEW ZEALAND, USA

  7. QA/QE AND THE AUDIT SOCIETY • NPM AND THE MOVE TOWARDS PUBLIC CONTROL [Hood] • REPLACING FUZZY GOALS WITH AUDITABLE MEASURES [Power] • LEGITIMATION: THE ‘EVALUATIVE STATE’ [Dill] • QA/QE AND THE AUDIT EXPLOSION • AUDIT AND THE CORROSION OF QUALITY

  8. MANAGEMENT AND THE COLONISATION OF QUALITY • A CLASSIC MANAGEMENT FAD? • BIRNBAUM: APPEARANCE OF LEADERSHIP? • LEVERS FOR MANAGEMENT CONTROL • WRIGHT; O’NEILL: INTERNAL POWER • MANAGEMENT OF THE MEASURED • MANAGING METRICS, NOT QUALITY • RETREAT FROM PROFESSIONALISM AND SUBVERSION OF QUALITY LEADERSHIP • GORE: CORROSION OF QUALITY?

  9. CONCLUSIONS • TECHNICAL-RATIONALISM v PROFESSIONAL ARTISTRY? • THE EMPTY SPACE OF QUALITY • IS THE QUALITY PROJECT ITSELF INAUDITABLE?

More Related