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©2004 Community Faculty Development Center

©2004 Community Faculty Development Center. Feedback and Evaluation. ©2004 Community Faculty Development Center. feedback or grade. ©2004 Community Faculty Development Center. Evaluation. Assessment of whether a learner has achieved the educational outcomes expected.

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©2004 Community Faculty Development Center

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  1. ©2004 Community Faculty Development Center Feedback and Evaluation

  2. ©2004 Community Faculty Development Center feedback or grade

  3. ©2004 Community Faculty Development Center Evaluation Assessment of whether a learner has achieved the educational outcomes expected.

  4. ©2004 Community Faculty Development Center Two Types of Evaluation • Formative • Summative

  5. ©2004 Community Faculty Development Center Formative vs. Summative Evaluation FormativeSummative Purpose Improvement Judgement Timing Throughout End Evaluator Preceptor and Learning Preceptor Uses Give feedback Grades Identify Strengths and Judge competence weaknesses Develop plan

  6. Feedback Sharing the evaluation with the learner

  7. ©2004 Community Faculty Development Center 88% of medical students would like more feedback on their clinical skills

  8. ©2004 Community Faculty Development Center The Goals of Feedback • To insure that the learner improves while at the same time . . . • Keeping his/her self-respect intact

  9. ©2004 Community Faculty Development Center Components of Effective Evaluation and Feedback 1. Define the objectives 2. Observe and collect data 3. Decide on the language you use for giving feedback 4. Develop an action plan

  10. ©2004 Community Faculty Development Center What Will We Evaluate? G - Goals N - Needs O - Objectives M- Methods E - Evaluation

  11. ©2004 Community Faculty Development Center Objectives Advantage to the Preceptor: • More Effective Feedback • More reliable/valid grade

  12. Direct Observation • Probably the most valuable source of data is from direct observation of the learner by the teacher • As a clinician, one of your strongest skills is observation

  13. ©2004 Community Faculty Development Center Use Direct Observation to Collect Data Know WHAT to look for: both Content and Process Know HOW to look for it – use a framework

  14. ©2004 Community Faculty Development Center Content Example: Medical Interview • Greeting • Eliciting the chief complaint • Record pertinent history • Elicit the hidden concern • Complete a review of systems

  15. ©2004 Community Faculty Development Center Process Example: Medical Interview • Introduced self • Asked open ended questions and focused questions appropriately • Paraphrases & summarizes • Offers appropriate feelings • Summarizes

  16. ©2004 Community Faculty Development Center TEACHING OBSERVATION SHEETTHE PLUS/ DELTA SHEET +∆

  17. ©2004 Community Faculty Development Center Teaching Observation Sheet

  18. ©2004 Community Faculty Development Center Summary of Observation • Know what you are looking for, ie, the objectives • Record positives and questions • What is seen and what is not seen • Be non-judgmental and aware of your biases • Record specific language when possible

  19. Components of Effective Evaluation and Feedback 1. Define the objectives 2. Observe and collect data 3. Decide on the language you use for giving feedback 4. Develop an action plan

  20. ©2004 Community Faculty Development Center feedback

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