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Wave 3.0 Overview

Wave 3.0 Overview. Wave 3.0- mobile focused. Wave 3.0 Key Features. ViewPoint Mobile Features Included. Applications Delivered to Mobile. Applications Delivered to Mobile. Call Center. Supervisor uses ViewPoint Desktop. Mobile Agents Can Sign in Using Statuses

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Wave 3.0 Overview

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  1. Wave 3.0 Overview Wave 3.0- mobile focused Vertical Communications, Inc

  2. Wave 3.0 Key Features Vertical Communications, Inc

  3. ViewPoint Mobile Features Included Vertical Communications, Inc

  4. Applications Delivered to Mobile Vertical Communications, Inc

  5. Applications Delivered to Mobile Call Center Supervisor uses ViewPoint Desktop Mobile Agents Can Sign in Using Statuses Can Take & Make Queue Calls Call Control IM conversations Can See Real-Time Queue Statistics Real-Time Call Statuses Listen to Automatic Queue Recordings Vertical Communications, Inc

  6. Wave 3.0 Key Bug Fixes Vertical Communications, Inc

  7. Future Release Roadmap Vertical Communications, Inc

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