Federal Strategic Sourcing Initiative Government-Wide Wireless Program

1. Federal Strategic Sourcing InitiativeGovernment-Wide Wireless Program Industry Day May 26, 2011

2. Wireless Federal Strategic Sourcing Initiative Objective: Leverage government wireless volume to― • Reduce acquisition costs • Improve operational efficiency, reduce operational costs • Support cross-government Center of Excellence (COE) to improve utilization of wireless technology Value: Increased savings, improved management, and improved utilization of existing wireless resources Vision: Leadership in Wireless Services Best Practices

3. Major Project Components • Unified Acquisition • One Contract Vehicle • Streamlined ordering tools, processes • Reduced contract management per agency • Improved Management Information • Agency specific portals that include standardized information elements, increased reporting functionality • Increased access to information including standardized reports and near real-time access to information for ad hoc purposes • Center of Excellence: Ongoing cross-agency subcommittees to accelerate identification and sharing of best practices

4. Current State: Federal Government Wireless Services • Total purchase of Federal government devices and plans is estimated to be approximately $1.0 billion annually • Wireless buys are characterized by individual agency/sub-agency acquisitions and small volume purchases with average discounts less than commercial peers; Discount variance across government is significant • Purchasing utilizes many different approaches including Federal Supply Schedule ($337 million in 2010), agency-specific BPAs, and other vehicles; One Dept has >4,000 contracts with top 4 carriers • Plans and devices reflect personal preferences and individual knowledge rather than organizational need or other business requirements

5. Federal Wireless Market: Current Versus End State

6. Federal Wireless Market: Current Versus End State, Cont’d

7. Summarizing the Problem • We over-spend because we currently cannot manage • We don’t manage because we don’t have: • Required inventory and expense data • Policy to mandate centralized approach, encourage best practices • We don’t have the data because wireless originated as a point solution that was not integrated with the enterprise—the problem is no one’s fault but it must be solved nonetheless We can generate significant cost savings, improve operational efficiency, improve security, and build a stronger foundation for wireless application adoption once we begin to fully manage our wireless enterprise.

8. Draft Wireless SOW Available for Comment on BetterBuy

9. Summary of Draft SOW Components • Technical Requirements • Coverage • Devices • Business Portal, Ordering • Usage and Inventory Reports • Billing • Security • SLA • Program Management and Transition Support • Pricing

10. Government-Wide Policy/OMB Support • Utilization will be strongly encouraged, mandate is TBD • Policies will be defined regarding: • Recommended technology refresh • Expense and utilization management (e.g. zero usage ID, overage ID, etc) • Approval process for off-contract purchasing (guidelines, tools as enabler) • Personal use • Device selection • Accelerated identification and sharing of best practices

11. Offeror, GSA Action Items/Next Steps • Offeror • Provide feedback via wiki: https://betterbuy.fas.gsa.gov/ • Monitor program website: http://www.gsa.gov/wirelessfssi/ • This presentation and other program content will be posted to this site • Prepare to receive RFQ • GSA , Working Group • Receive and evaluate responses • Update and finalize SOW • Distribute RFQ • Initial Task Order Development • Commitment/Intent Letters • Subcommittee Templates • Evaluation Tools

12. Contact Information CO: Patti Stang patricia.stang@gsa.gov (703) 306-6404 PM: Dave Peters david.peters@gsa.gov (703) 306-6403