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Hawkeye Community College’s Default Prevention Program

Hawkeye Community College’s Default Prevention Program. Gisella Baker Director of Financial Aid. HISTORY. Responsible Borrowing Initiative: One on One Loan Session One on One Unsubsidized counseling Full Withdrawal Counseling LIVE Suspension seminar: Yes You Can.

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Hawkeye Community College’s Default Prevention Program

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  1. Hawkeye Community College’s Default Prevention Program Gisella Baker Director of Financial Aid

  2. HISTORY • Responsible Borrowing Initiative: • One on One Loan Session • One on One Unsubsidized counseling • Full Withdrawal Counseling • LIVE Suspension seminar: • Yes You Can

  3. CURRENT EFFORTS: Communication prior to Enrollment • Speak at Experience Hawkeye Days (Visit Days) to prepare students for college • Have specific Financial Aid Experience Hawkeye Day • Speak at Mandatory Orientation Sessions prior to students registering • Have Q&A session for family members

  4. CURRENT EFFORTS: Prevention • Table at Student Health Fair, Wellness Fairs and during FA Awareness Month to give information on managing their debt to decrease stress • Visit College 101 classes • “Stall Street” News for anyone on campus

  5. CURRENT EFFORTS: Prevention Cont. • “Hawkeye Happenings” for instructors to pass information along • Parent Newsletter • Constant Up to Date Information on website • FA Advisor Tables in Cafeteria

  6. CURRENT EFFORTS: Early Intervention • New and Improved Responsible Borrowing online • New and Improved Suspension Process • Academic Compliance Form • Yes You Can Seminar online

  7. CURRENT EFFORTS: Before they leave school • Require In-Person Exit Counseling Sessions for Graduates • Hold official transcripts • Hold College Diploma

  8. CURRENT EFFORTS: After they leave school • Send forbearance and deferment forms to those incarcerated • Send out postcards every other month to borrowers in delinquent status • Complete monthly • Tailored to Loan Servicer • Keep Skip Tracing up to date

  9. RECENT EFFORTS • Teamed up with Business Office • Enclose Repayment Information with 1098Ts • Teamed up with Career Services Center • Refer to help with resumes • Keep up to date contact information • Increased Financial Literacy Awareness • Requiring Game Plan as more hands on preparation for borrowing-in inclusion to Entrance Loan Counseling

  10. RECENT EFFORTS • Teamed up with other offices to incorporate different ideas to College Strategic Planning to help with keeping Default Rates down: • Early Intervention Program (Look at midterm grades and requiring mandatory meetings with advisors and completing a mandatory “FA Consequences of withdrawing from school and not meeting SAP standards session) • Make College 101 classes mandatory

  11. IN THE WORKS • Utilize new methods of contacting students • Create understandable registration statement comparing bill & financial aid on the school portal • Outsourcing Default Prevention • Hire full time default prevention person

  12. IN THE WORKS • Work in conjunction with UNI-CUE and IHaveAPlanIowa.gov • Start call system with telecounselors • Hawkeye Alumni testimonies • Send reminder in Graduation Survey • Regular LIVE chat sessions promoting different financial literacy topics

  13. Gisella Baker gisella.baker@hawkeyecollege.edu (319)296-4465

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