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Organizational Behavior

Organizational Behavior. Module 9: Group Dynamics. Module Learning Outcomes. Explain group dynamics within organizations 9.1: Explain and explore the tension between individual versus groups and group dynamics in organizational life. Group Dynamics. Learning Outcomes: Group Dynamics.

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Organizational Behavior

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  1. Organizational Behavior Module 9: Group Dynamics

  2. Module Learning Outcomes Explain group dynamics within organizations 9.1: Explain and explore the tension between individual versus groups and group dynamics in organizational life

  3. Group Dynamics

  4. Learning Outcomes: Group Dynamics 9.1: Explain and explore the tension between individual versus groups and group dynamics in organizational life. 9.1.1: Describe various types of groups 9.1.2: Define successful group development 9.1.3: Determine successful group structure 9.1.4: Discuss the advantages and disadvantages of working as a group rather than as an individual

  5. Types of groups

  6. Group formation

  7. Punctuated equilibrium • For groups with a specific deadline

  8. Roles within a group • Role identity • Role perception • Role expectations • Role conflict

  9. Class Discussion: What’s Your Role? You play many roles! Think about just ONEof your roles – student, employee, son, daughter – and what that rolemeans. What is your • Role identity • Role perception • Role expectations • Role conflict Write down some notes and prepareto discuss!

  10. Norms • Norms are standard acceptable behaviors. • There are four kinds of norms: • Performance norms • Appearance norms • Social arrangement norms • Allocation of resources norms

  11. Cohesiveness

  12. Group vs. individual effort Social loafing

  13. Group Decision Making: Pros and Cons Pros  • It’s made with more complete information and knowledge • It considers diverse points of view • It is a higher quality decision, because a group will almost always outperform an individual • It will lead to a wider acceptance of a solution, because the decision is already supported by a group of people Cons • Decision fatigue

  14. Class Discussion: Groupthink • What is groupthink? • How can you prevent groupthink?

  15. Class Activity: What is an acceptable level of risk? Samantha is an IT programmer who works in a modest job, where she makes an adequate living to provide for her family. She is guaranteed a job for the rest of her life, but will receive only cost of living raises and an occasional bonus. While at a conference, a small start up offers her a position. The company is newly founded, with a highly uncertain future. Samantha is offered a good salary and the possibility of part ownership if the company takes off. Either individually or in a group, please select the lowest probability you would consider acceptable to make it worthwhile to take the job, if you were Samantha. ___The chances are 1 in 10 that the company will prove financially sound. ___The chances are 3 in 10 that the company will prove financially sound. ___The chances are 5 in 10 that the company will prove financially sound. ___The chances are 7 in 10 that the company will prove financially sound. ___The chances are 9 in 10 that the company will prove financially sound.

  16. Practice Question 1 What is the definition of a command group? • A formal group determined by an organization’s hierarchal chart and composed of individuals reporting to a particular manager. • A formal group that has been brought together to complete a particular task. • An informal group that has come together to attain a common objective • An informal group that has assembled to share common ideals, interests and other similarities.

  17. Practice Question 2 Which of the following statements best describes a group that’s in the storming stage of the five-stage model for group development? • The group has met, worked together, and have started to understand how they can achieve success as a group. • They have only just been introduced to each other and do not yet completely understand their purpose. • They are experiencing conflict, with each other and over who will be the group’s leader. • They have completed their task and have gone their separate ways.

  18. Practice Question 3 Cohesiveness cannot drive high productivity if what other condition exists? • High performance norms • Low role expectations • Low performance norms • High role expectations

  19. Quick Review • There are formal groups (control, task) and informal group (interest, friendship) • Groups form in five separate stages: forming, storming, norming, performing and adjourning • Roles, norms, status, size and cohesiveness must be considered within a group structure • If leveraging a group over an individual, dangers include • Decision fatigue • Groupthink • Groupshift

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