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THE ICEBERG. Documented & Organized by: Dr. Tahany Al-baiz@2009. Rsources National Standards in Foreign Language education Project (NSEFLEP), (1996). By Lyndsay Swinton .mftrou.com www.ecounseling.com/articles/915 Source: Institute of Mangt . Learning. Dr.Tahany@2009. Dr.Tahany@2009.
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THE ICEBERG Documented & Organized by: Dr. Tahany Al-baiz@2009 Rsources National Standards in Foreign Language education Project (NSEFLEP), (1996). By Lyndsay Swinton.mftrou.com • www.ecounseling.com/articles/915 • Source: Institute of Mangt. Learning Dr.Tahany@2009
10 % of the ICEBERG is visible above sea level 90 % of the ICEBERG is invisible below sea level Dr.Tahany@2009 Free Template from www.brainybetty.com
VISIBLE 10 % مرئي فوق سطح البحر SEA LEVEL غير مرئي تحت سطح البحر INVISIBLE 90 % 4 4 Dr.Tahany@2009 Free Template from www.brainybetty.com
KNOWN TO OTHERS السلوك معروف للآخرين BEHAVIOR SEA LEVEL UNKNOWN TO OTHERS غير معروف للآخرين القيم والمعتقدات BELIEFS & VALUES 5 5 Dr.Tahany@2009 Free Template from www.brainybetty.com
Religious beliefs Style of dress The importance of time gestures Dr.Tahany@2009
THREE MODES OF COMMUNICATION THE INTERPERSONAL MODE: THE INTERPRETIVE MODE: THE PRESENTATIONAL MODE: Dr.Tahany@2009
THE INTERPERSONAL MODE: • 2-way interactive; clarification of meaning is possible • Speaking, listening, reading and writing. • Face-to-face or telephone conversations, written messages. Dr.Tahany@2009
THE INTERPRETIVE MODE: • Receptive communication; clarification of meaning is not possible, creator of message is absent. • Listening or reading only. • Listening to a news broadcast, reading a novel, watching a movie. Dr.Tahany@2009
THE PRESENTATIONAL MODE: • Formal, one-way communication to an audience of listeners or readers; clarification of meaning is not possible. • Giving a speech to or oral report, preparing a paper, producing a newscast. Dr.Tahany@2009
8 Tips to Make you an Effective Communicator FIRST: Presupposition - done already!: as your communication skills improve, notice how you become more confident in your abilities Dr.Tahany@2009
SECOND: Double Bind Help people out of double binds by challenging their negative beliefs and creating other options or outcomes which aren't so bleak. Dr.Tahany@2009
THIRD: Adjunctive Suggestions - the yes set.: Tagging (adding) a suggestion onto something that is undoubtedly true will make the suggestion more palatable (acceptable As you read this article, you can begin to see how your communication skill will improve" Dr.Tahany@2009
FOURTH: Illusory Choice - yes yes not yes no.: "go to bed now do you want to go to bed in 10 or 15 minutes? Dr.Tahany@2009
FIFTH: Nominalisation - a politician's best friend Words without any specific meaning Dr.Tahany@2009
SIXTH: Embedded Commands listen carefully "when people listen carefully, people tend to remember more" Dr.Tahany@2009
SEVENTH: Analogy, Metaphor and Story - once upon a time EIGHTH: Negative Talk - I will be positive! :Which is more effective: "don't move“ OR "stay still"?
THANK U Rsources National Standards in Foreign Language education Project (NSEFLEP), (1996). By Lyndsay Swinton.mftrou.com • www.ecounseling.com/articles/915 • Source: Institute of Mangt. Learning Dr.Tahany@2009