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HealthWatch

HealthWatch. The national scene for HealthWatch. HealthWatch will have a key role to play in enabling a system to develop that: is genuinely centred around patients refuses to tolerate unsafe and substandard care eliminates discrimination and inequalities

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HealthWatch

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  1. HealthWatch

  2. The national scene for HealthWatch • HealthWatch will have a key role to play in enabling a system to develop that: • is genuinely centred around patients • refuses to tolerate unsafe and substandard care • eliminates discrimination and inequalities • is transparent, with more accountability for results • gives citizens more say in how the NHS is run • works much better across boundaries

  3. The national scene for HealthWatch • Strengthening the voice of patients, users of services and the public and to help achieve this: • Local Involvement Networks (LINks) provide the foundation for Local HealthWatch organisations to be the local collective voice • HealthWatch England will be a new independent consumer champion for the national collective voice

  4. From LINk to Local HealthWatch • Continuity of existing arrangements… • local authorities will have duty to deliver Local HealthWatch • funding for new functions • What will be different… • move from influence to decision-making through a seat on Health and Wellbeing boards • help individuals to understand and present community views • not only will views and experiences count locally – they will be used nationally by Secretary of State, Monitor, NHS Commissioning Board as well as Care Quality Commission (CQC) • Local HealthWatch could be an independent organisation and employ its own staff

  5. From LINk to Local HealthWatch – continuing LINk functions and acquiring new functions representing the collective voice LOCAL HEALTHWATCH ‘local consumer voice for health and social care’ scrutinising quality of service provision Influencing Help shape the planning of health and social care services Signposting Help people access and make choices about care Advisory Advocacy for individuals making complaints about healthcare seat on the Health and Wellbeing board Joint Strategic Needs Assessment and Joint Health and Wellbeing Strategy Strong LOCAL consumer voice on views and experiences to influence better health and social care outcomes from 2013/14 empowering people - helping people understand choice informing the commissioning decision-making process providing local, evidence based information

  6. HealthWatch England • HealthWatch England will be a new independent consumer champion for patients, users of services and the public, located within the Care Quality Commission • It will have a unique role, where it will • be constituted as a committee within CQC • have a Chair who will be a non-executive director of CQC • have its own identity within CQC • be able to utilise CQC’s expertise and infrastructure

  7. From LINks to Local HealthWatch • What relationships need building and strengthening… • Health and Wellbeing board – stronger role, capacity to join up and make commissioning decisions; different role and skills for HealthWatch; • ensuring Local HealthWatch is inclusive and diverse, representing its communities; for example, working with other groups to ensure all voices are heard including seldom heard people, carers, children and young people, parents, etc. • Clinical Commissioning Groups and providers – engaging and helping them to understand how to use patient and public voice in their commissioning decisions • Volunteers – capability and tapping into local expertise from voluntary and community groups

  8. Pathfinders • Building for continuous learning and development through a programme of support: • Partnerships of LINks and Local Authorities acting as HealthWatch pathfinders to test out aspects of Local HealthWatch and share learning • DH and CQC working collaboratively with stakeholders who are members of the HealthWatch Advisory Group to deliver the HealthWatch programme

  9. Pathfinders • A HealthWatch Pathfinder… • explores new ways of working • encourages relationship building between LINks, local authorities and community partnerships, for example, Clinical Commissioning Groups, for a sustainable future

  10. Your Voice on Health & SocialCare Email: link@oxonrcc.org.uk Welcome any questions… Oxfordshire LINk is hosted by www.oxfordshirelink.org.uk

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