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Facilitating Change By Insiders ICA Facilitators’ Guild August 2, 2008

Facilitating Change By Insiders ICA Facilitators’ Guild August 2, 2008. By John Perkins, PhD Keep the Change 206 524.4496 johnp@ktchange.com www.ktchange.com ktc-sfc.blogspot.com. “Textbook Examples”. John Woolman 1742 - 1772. Branch Rickey & Jackie Robinson ± 1938 - 1957.

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Facilitating Change By Insiders ICA Facilitators’ Guild August 2, 2008

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  1. Facilitating Change By InsidersICA Facilitators’ GuildAugust 2, 2008 By John Perkins, PhD Keep the Change 206 524.4496 johnp@ktchange.com www.ktchange.com ktc-sfc.blogspot.com

  2. “Textbook Examples” John Woolman 1742 - 1772 Branch Rickey & Jackie Robinson ± 1938 - 1957 Robert Greenleaf 1955 - 1964 @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

  3. Organizational Customs & Traditions ACTING FRAMING ¿¿Questions?? Espoused Mission & Vision React/Proact [Single Loop] Frame/Proframe [Double Loop] Design/Prodesign [Triple Loop] PRODESIGNING—PROFRAMING— PROACTING RESULTS @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com Adapted from actiondesign.com

  4. Woolman’s Four Stages Four = CARRY OUT EXPERIMENTS Three = LT. COLUMBO’S QUESTION Two = CUSTOMS CONVERSATIONS One=CONNECTION Zero=COURAGE @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

  5. COURAGE CONNECTION Moment oftruth 1 0 Reflection Preparation 2 4 CUSTOMS CONV EXPERIMENTS First Forums … because … 3 COLUMBO’S ?s Help Name this Slide … @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

  6. Listening/Watching Warm-Up A = Shares something meaningful for 60 sec. A C notices gestures, 30 sec B notices intonation shifts, 30 sec C B @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

  7. Step Zero Exercise A = Answers the questions. 3 min. A C Takes Turns with B Asking Questions Cards: 90 sec B takes turns with C asking the questions Cards: 90 sec C B @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

  8. How to use the Cards Q 0.3 Something said or a tone/gesture you noticed. Hint: listen/watch for what drives desire to change & what holds back Category @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

  9. Step One Exercise • Each ‘A’ gets three minutes • Feedback with cards: 1.5 minutes each 2 minutes Reflection: What’s your Prime Question? @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

  10. From React to Pro-Act @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

  11. From React to Pro-Act QUESTION EXTEND DIALOGUE PILOT @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

  12. From React to Pro-Act @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

  13. SPECIAL OFFERS @ 2008 Keep the Change John Perkins 206 524.4496 johnp@ktchange.com

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