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CLX-3170 Series training

CLX-3170 Series training. Agenda. General Specification Product Overview Product General Specification Review Feature Details UI (Control Panel / Menu Structure) F/W Upgrade Reports Messages Special Operation Tech Mode. Part. Ⅰ General Specification. Product Overview.

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CLX-3170 Series training

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  1. CLX-3170 Series training

  2. Agenda • General Specification • Product Overview • Product General Specification • Review • Feature Details • UI (Control Panel / Menu Structure) • F/W Upgrade • Reports • Messages • Special Operation • Tech Mode

  3. Part. Ⅰ General Specification

  4. Product Overview • Specification • Speed- 16ppm B&W, 4ppm color • Consumables • - Black toner (1.5K sheet), CMY toner (1K sheet) • Paper • - 1sheet Manual slot, 150 sheet Semi-cassette • Device interface - USB 2.0, Ethernet 10/100 Base TX, • USB host (PictBridge) • Concept • The World Smallest Color MFP (A4 Color laser MFP:4 In 1) • Target users - Small office & business • Base Engine : CLP-310 Series • Network Support(CLX-3170FN / CLX-3170FW) • USB host function • - PictBridge, Scan to USB memory, Direct printing

  5. Product General Specification • CPU • Type : CHORUS3 (ARM 920T core) • Speed : 360MHz • Bus speed : 120MHz • One chip solution (HPVC, I/O, JBIG, network …) • Real-Time OS • pSOS (V2.5) • Driver • SPLC

  6. Product Series

  7. Product General Specification

  8. Product General Specification

  9. Part. Ⅱ Feature Details

  10. UI(1) – Control Panel Overview

  11. UI(2) – Basic Menu Structure

  12. F/W Upgrade It is possible to update F/W via USB and Network port Support updating F/W using Network applications software (SWAS, SWS) Normal Update Send ROM image file to MFP in Ready (Idle) state via USB or Network port Special Mode Update Power ON with pressing Stop Key MFP Set enter the status of Download Mode Download F/W to MFP Set via ONLY USB 3. After download F/W, MFP Set will conduct Rom update and also reboot system by itself

  13. Reports (Configuration Report) The added Items in Tech.Mode -. Send Level -. Dial Mode -. Modem Speed -. Error Rate

  14. Reports (Supplier Info.) The addes items in Tech.Mode -.Some items in Toner Information

  15. Messages (Printer & Engine) Service call error Low Heat Error. Cycle Power ,Overheat Error. Cycle Power, LSU Motor Error. Cycle Power,LSU Hsync Error. Cycle Power, Open Heat Error. Cycle Power,Main Motor Locked, Fuser Fan Locked Paper Paper Jam 0. Open/Close Door,Paper Jam 1. Open/Close Door, Paper Jam 2. Check Inside, Paper Mismatch in the Tray 1, Tray 1 Paper Empty Etc. Invalid Yellow(M/C/K) Toner ,Install Yellow(M/C/K) Toner Door Open ,Replace/Install Waste Toner Unit

  16. Special Operation Toner Supply Mode When the new toner kit is installed in MFP set, the main motor is running to supply toner - Max. 20sec for each toner - Just One time (new toner) Auto continue In case of paper mismatch, different paper size between installed paper in tray and user set paper, Printing start after 30 sec if the Auto Continue option is ON state. Altitude To set different printing density as Altitude

  17. Tech Mode Instruction Method of entering service mode Menu->#->1->9->3->4 Check F/W version Menu->#->1->9->3-># Data Setup Clear All Mem. Clear Count : Total Page / FLT Scan / Imaging Unit / Transfer Belt /Fuser / TransferRoller / Tray Roller Machine Test Switch Test / Dram Test / Rom Test / Shading Test Report Configuration / Error Info / Usage Page / Component Check Service Support

  18. Method of checking Error ??? • Check ‘Error message’ displayed in Smart Panel (or LCD) !!!! • Check ‘Error Log’ page to check error history happened in set !!! • Review ‘Supplies Information Report’ for supplies problem !!! • Can not send color documents ? • 1. Check supporting color image the other fax machine (Receiving fax) • 2. Check sending fax by On-Hook dial ? • Check list for communication error in fax ? • 1. Check ‘System Data Report’ ( setup value ) • 2. Check Protocol Dump List • Copy image is poor ??? 1. At first, print Demo Page to check printing quality (If the demo page print out is normal, Printing function is also normal) 2. Print using shading & print and check other strange image in printed data 3. Check pattern (Dirty material , CIS level,….) 4. Check copy setup values

  19. Q & A Thank You!!

  20. Prob 1) Which one is the best way to send color fax documents ? 1 1. On-Hook dial + Color Start 2. One-Touch dial 3. Speed Dial 4. Digit Dial + Start Prob 2) Which one is wrong way to check communication error ? 4 1. Check setup values related with FAX in System Data List 2. Check Fax status as reviewing protocol Dump List 3. Check the other Fax (Receive or Send) support communication type 4. Print Demo Page Prob 3) Which one is wrong way to check Copy Quality ? 4 1. At first, print Demo Page to check printing quality (If the demo page print out is normal, Printing function is also normal) 2. Print using shading & print and check other strange image in printed data 3. Check copy setup values 4. Check Fax setup values reviewing system data list

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