„Dorfservice“ – Village Service

1. „Dorfservice“ – Village Service Eva Altenmarkter-Fritzer Ursula Feist LINC 2010 – Kirchberg, 16.3.2010

2. Content Starting Position Aims Project Structure Measures / Services Challenges Outlook

3. Starting Position

4. Starting Position

5. Starting Position

6. Starting Position • Demographical Development Ageing of the population Out-migration Increase of commuters • Women‘s role model has changed • Family structures have changed • Gaps in the social net

7. Aims • To strengthen community based social structures by • Closing gaps in the social net • Mobilizing voluntary social work • Setting up a platform for social arguments in the villages • Building up social networks in the district • Creating jobs for women returners

8. Project Structure Funding bodies Employment Centre, Dept. 20 and Dept. 13 of the Carinthian Regional Government, Municipalities, Ministry of Social Affairs Supervision team Project executing organization Board of the Association for Household, Family and Business Service „Verein für Haushalts-, Familien- und Betriebservice“ External ConsultingFinancials, Controlling, Project Development, Organization Development, Special Contents, Qualification Project Team 1 Project Leader, 2 Project Coordinators 6 Staff Members of the Dorfservice in the villages Municipalities Irschen & Dellach , Berg & Greifenburg, Lendorf&Baldramsdorf, Mühldorf & Lurnfeld, Trebesing & Malta, Rennweg & Krems Administrative District for Social Affairs and Public Health Providers of social work in the villages Voluntary Groups 12 groups, 105 members

9. Services which close the gaps in the social net Service in exceptional circumstances Short term continuation of and help in housekeeping Voluntary staff for emergency service To be set up in groups, to be accompanied, to be coordinated and trained To strengthen community based social structures through… Information platform for social and health affairs

10. To set up a platform for social matters in the village Networking and relationship building competence centres, cooperation with regional providers To strengthen community based social structures through… Initializing, coordinating, organizing and enhancing for ex. regular get-togethers for home care, yoga course, meeting point Dorfservice, events to cultivate a network of contacts

11. To create jobs for women returners To strengthen community based social structures through … Instruction and further training of the staff members Voluntary accompanying, communication, conflict resolution, arguments regarding the elderly

12. Further Actions Project Management design, planning, implementation, documentation and evaluation To strengthen community based social structures through… Gaining funds for social matters financial administration and implementation Public Relations in various local and regional media, through folders, homepage, events

13. Village Service Voluntary staff for emergency serviceto be set up in groups, to be accompanied, to be coordinated and instructed Service in exceptional circumstancesshort term help in housekeeping Information platform for social and health affairs Project Managementdesign, planning, implementation, documentation and evaluation To strengthen community based social structures through… Networking and relationship buildingcompetence centres, cooperation with regional providers Gaining funds for social mattersfinancial administration and implementation Initializing, coordinating, organizing and enhancing for ex. regular get-togethers for home care, yoga course, meeting point Dorfservice, events to cultivate a network of contacts Instruction and further training of staff members voluntary accompanying, communication, conflict resolution, arguments regarding the elderly Public Relationsin various local and regional media, through folders, homepage, events

14. Information and Facts 2009 • 1231 performances in 8 member villages • Of which 966 voluntary performances • 1932 working hours/241,5 working days/48,3 working weeks • Social capital gained: € 19.320,-- • 243 clients cared of • 13.616 km of voluntary driving service

15. Challenges • Positioning of the new social structure in the overall system • Setup of a network in the village and the district • To gain the users‘ confidence • Insurance issues for voluntary staff to be solved • Complete financing of the project • Conversion from project financing to regular financing

16. Outlook • Stabilization of the organization development process • Evaluation 2007 – 2010 • In which way does the Village Service strengthen the social capital in the Region?

17. Thank you for your attention