The Coaching House

1. The Coaching House 360˚ @ 180 A review at six months for newly appointed CEOs and the ‘top team’

2. 360° @ 180 A review at six months for new CEOs and the ‘top team’ • Why review? 3 • Benefits of 360° @ 180 4 • Critical reflections on a CEO and the ‘top team’ at 6 months 5 • The review comprises… 6 • Why TCH ? 7 • Our Coaching Partners 8 • Some of our clients 14 Contents

3. 360° @ 180 A review at six months for new CEOs and the ‘top team’ • Significant time and money has been invested appointing a CEO. A review will ensure the role is being done as effectively and efficiently as possible, giving the CEO the opportunity to correct any issues real or perceived • Many CEOs believe they need to go it alone – a belief that success is an individual matter – objective data on the present team’s capabilities can help them understand what needs to be done differently or better • It is difficult for the CEO to capture honest information about his performance, and his team’s to make informed decisions about his critical relationships Why review?

4. 360° @ 180 A review at six months for new CEOs and the ‘top team’ • Provides an early assessment of the CEO and the ‘top team’, an honest objective appreciation of the current situation • Equips the CEO with a development plan to encourage excellence in all aspects of the role and the team • Discovers early evidence to tackle specific issues – real or perceived • Produces higher levels of engagement in areas of importance, supports tackling challenges with confidence and secures enhanced team cohesion • Demonstrates serious commitment from the CEO and organisation to performance management, learning and development Benefits of 360˚ @ 180

5. 360° @ 180 A review at six months for new CEOs and the ‘top team’ • Do the CEO’s perceptions of their own progress match that of reports and superiors? • Is there a risk of potentially having a miss-fit between the executive, the team, the organisation and values – what more could be done to ensure they all align? • What mechanism can be put in place to provide robust data that will inform the CEO about the way the team are working? • What development could support the CEO and the ‘top team’ in their pursuit of excellence? Critical Reflections

6. 360° @ 180 A review at six months for new CEOs and the ‘top team’ • Co-create and agree themes to capture the most useful data to review the CEO and the ‘top team’ • Conduct one to one interviews with a number of direct reports, superiors and key stakeholders as appropriate • Provide analysis of findings by a fully qualified executive coach • Provide client with key findings and highlight areas for individual and organizational development • Give feedback of findings and recommendations for development • Work with the executives to ensure the development is embedded and performance is enhanced The review comprises

7. 360° @ 180 A review at six months for new CEOs and the ‘top team’ • We stand outside the organization and bring high levels of professionalism to the design, data collection, and analysis • TCH has the ability to align the CEO and the team to get a better understanding of the big picture, clarify expectations, develop action plans, assess potential black holes, develop options, make more informed decisions and take quicker action • We work with and understand people-rich businesses • TCH provide individual support and challenge to strengthen team and individual performance, while building personal confidence to maintain perspective and leadership • Our coaches are commercial with an ability to relate to the organisation, understand the issues and add value to the individual and the organisation • Our 360° @ 180 reviews are bespoke; working closely with the client we co-create the programme for between 6-12 participants. • The cost of the 360° @ 180 programme is based on the number of particpants - our minimum fee is £25,000. Why TCH?

8. 360° @ 180 • Exceptional leaders need exceptional support. Finding coaches of the right calibre isn’t easy. This is why we’ve made top-level coaching our specialist focus. • Our coaches combine deep understanding of human behaviour with first-hand commercial experience. It’s not enough for them to know what makes people tick. • Crucially, they also understand the demands of business, the dynamics of teamwork and politics, and the pressures on business leaders to meet the expectations of colleagues, subordinates, shareholders and other stakeholders. Our Coaching Partners

9. Our Coaching partners Bridget Skelton Senior Coaching Partner Bridget brings over 18 years of coaching, facilitating, mentoring and top level consulting with Chairs, Chief Executives, Senior Partners, Directors and top level business people in all sectors. Her expertise is helping organisations to improve business performance by identifying the abilities of individuals and teams and providing them with highly personalised, independent, experience based advice and support to enhance their business performance. Bridget worked with PA Consulting Group for 12 years, a Board Member and Member of the Management Committee. As a leader of PA she set strategy and led management to achieve results of £320 million, employing over 3000 consultants, in 26 countries. She managed the People and Organisational Change Practice, and the Global Business Transformation Group with revenues of £18 and £62 million respectively. She chaired the Corporate Partner Election Committee, for three consecutive years, responsible for the standards and performance levels of 160 Partners. She played a lead role in an American acquisition for PA. Bridget gained a degree in Management Sciences and then embarked on a career in retail with Jaeger and the John Lewis Partnership. This period provided experience in line management, training, organisation development and commercial reality. Her early years in management consultancy, a Senior Partner of Infocus, a Management Consultant with KPMG, and Business Development Director at Pauline Hyde provided experience having bottom line responsibility, and the challenge of addressing large corporate and international issues. Credentials BSc Management Sciences MIPD (Distinction Employee Development) Trained in MRG’s Personal Directions Inventory, Leadership Effectiveness Analysis and MBTI (Myers Briggs Type Indicator) Accredited Coach

10. Our Coaching partners Theresa Hall Coaching Partner Theresa has long term extensive coaching experience working with senior/board executives. She creates an environment where self-disclosure is heightened and gains high levels of trust, enabling rapid change and self-awareness. This in turn impacts executives’ influencing skills and personal effectiveness bringing direct results to achieve maximum business success. Theresa has practiced as a Principal Consultant with Right Management for ten years where she demonstrated a unique blend of real hands-on commercial experience combined with highly effective coaching skills. In her role as Director for London, she produced in excess of £9m annual revenue. Prior to this she was in the telecoms and IT sector working with FTSE 100 clients. Experience in executive positions over 20 years has been with multinational organisations and professional services. Her clients include; FEI, ITV, DMGT, National Geographic, UBS, Aviva, Marks & Spencer, BDO Stoy Hayward, GSK, Telegraph Media Group,Johnson & Johnson, BBC and CMS Cameron McKenna. Theresa is qualified in coaching, counselling and psychotherapy as well as stress management and MBTI, and has worked as a volunteer for the Samaritans, St Dunstans and Youth Counselling Service. Credentials Diploma in Psychotherapy and Counselling Certificate in Stress Management Qualified MBTI Practitioner External Training Advanced Coaching Skills Psychological selling/presentation skills, On-going supervision at the Tavistock Institute

11. Our Coaching partners Clare Huffington Senior Coaching Partner Clare has spent more than 20 years working with senior leaders and their top teams. She has particular expertise in helping individuals develop their leadership skills, lead global and multicultural organisations, drive culture change, address performance issues and generate new business areas. With teams, she has worked on performance improvement and culture change to develop more collaborative working styles – including in global teams that rarely meet face to face. She takes a particular interest in the challenges that women face in leadership roles. Her relaxed and informal coaching style is underpinned by academic rigour. It draws on deep understanding of personal and group psychology: Clare is a Chartered Psychologist and qualified psychotherapist. For 13 years she held a succession of senior positions at the world-renowned Tavistock Centre, ultimately as Director of its consultancy service. She has published 10 books and 30 papers on aspects of psychology in the workplace and is President of the International Society for the Psychoanalytic Study of Organisations. Her approach to coaching is to open up a wider range of options than the client may have considered before, to offer support in decision-making, and to build confidence in seeing decisions through. She is challenging in her feedback and encourages in-depth exploration of personal motivation and behaviour. She is practical and objective, often gives homework and expects to see results! Credentials Associate Fellow, British Psychological Society Chartered Psychologist Chartered Scientist Clinical Doctorate in Advanced Family and Systems Therapy Qualified in psychometrics for career development, eg Myers Briggs Type Indicator

12. Our Coaching partners Toby Ingham Coaching Partner Toby has spent over 10 years across a wide range of businesses, with business leaders at chairman, executive director, vice president, and managing director level. In his coaching work Toby links the requirement for a corporate return on investment to working with the uniqueness of each client to help them achieve their potential. He takes time at the beginning of coaching assignments to explore the measurable objectives that would, if achieved, add significant value to the client’s business performance. Toby is able to identify three particular areas that utilize his strengths. These are, firstly, helping executives clarify, plan and manage the issues of their particular leadership objectives. Secondly, helping the more task-oriented technical professionals broaden their working focus and adapt to use more empathic and intuitive ways of relating to colleagues and clients. Thirdly, Toby has developed a reputation for handling with expert sensitivity executives who need to face up to psychologically pressing issues within the business world. Over the last 10 years Toby has worked with clients such as: ITV, Morgan Stanley, Dresdner Kleinwort, BSkyB, BDO Stoy Hayward, GSK, Mediacom, Mindshare, L’Oreal, Carat, Cameron McKenna, Johnson and Johnson, Royal Bank of Scotland, Garnier and Marks and Spencer. Business/Organisational Leadership Experience Toby spent 10 years leading business development departments in the media sector at associate director level, latterly for Aegis. Credentials UKCP registered analytic psychotherapist and supervisor Member of the Association of Independent Psychotherapists MA from City University in Psychotherapy and Counselling MA in 20th Century European Culture from Queen Mary and Westfield College, London University, and a BA Hons English degree from Goldsmiths’ College, London University External Training On-going supervision at the Tavistock Institute

13. The Coaching House The Coaching House is a boutique executive coaching firm working with leaders in businesses who are striving for sustainable change and professional growth, both in the fact of multiple and complex challenges. Founded in 1991, we continue to help our clients take the corporate and personal journey from demonstrable excellence to become truly exceptional. They run FTSE companies; lead privately owned businesses and chair PE-invested enterprises. Our approach is simple and powerful because it recognises that such leaders often balance competing demands across different areas of their lives, and challenges in one domain will usually be felt in several others. Each of our coaches brings tried and tested coaching methodologies to this complexity, underpinned by over 20 years individual business experience to enable sustainable, rewarding and mutually beneficial growth within the confidential framework of a rigorous, yet highly personal coaching relationship. Our mission is to make business better – one person at a time, which demands that we retain a relentless focus on delivering measurable, clearly-defined results for our clients and the multiple stakeholders to whom they are accountable. We will monitor and discuss progress regularly throughout the lifetime of our work, and conduct a further review six months after completion to ensure that success is consolidated.

14. Some of Our Clients • Accenture • Aegis • AMV BBDO • Apple • Arqiva • Associated Newspapers • BBC Worldwide • Colt • DLKW Lowe • DMGT • FEI • Henley Centre • Invensys Pension Scheme • ITN • ITV • JWT • LambieNairn • Logica • Miles CalcraftBriginshaw Duffy • MCPS-PRS Alliance • MTV Networks • National Geographic • Ofcom • Posterscope • Saatchi & Saatchi • Telegraph Media Group • The Walt Disney Company • Thomson Reuters • Universal McCann • Universal Pictures • Virgin Media