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Universal Communications Principles – Print Materials

Universal Communications Principles – Print Materials. Simplify & avoid duplicative paperwork Offer to read aloud & explain Check reading level (ideal 5 th -6 th grade) Plain language principles Show or draw simple pictures Focus only on key points Emphasize what the patient should do

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Universal Communications Principles – Print Materials

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  1. Universal Communications Principles – Print Materials • Simplify & avoid duplicative paperwork • Offer to read aloud & explain • Check reading level (ideal 5th-6th grade) • Plain language principles • Show or draw simple pictures • Focus only on key points • Emphasize what the patient should do • Minimize information about anatomy & physiology • Underline or Circle key points

  2. Reader – Friendly Print Materials • Simple words (1-2 syllables) • Short sentences (4-6 words) • Short paragraphs (2-3 sentences) • No medical jargon • Headings and bullets • Lots of white space

  3. Are Patient Education Materials User Friendly? • Check reading level (tools, spelling, options, readability) • Aim for <8th grade • Ask following 5 questions

  4. Is the Layout User-Friendly?

  5. Do Illustrations Convey the Message?

  6. Is the Message Clear?

  7. Is the Information Manageable?

  8. “Meant for Me”

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