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Presented by KIMBERLEY FLANAGAN Director Connections Outer South

Listening to outputs and outcomes means ignoring the voice of vulnerable children and youth. WEDNESDAY 4TH NOVEMBER 2009. Presented by KIMBERLEY FLANAGAN Director Connections Outer South. What is child abuse?. 16. 12. 14. 16. What metrics are used for child welfare and are they valid?.

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Presented by KIMBERLEY FLANAGAN Director Connections Outer South

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  1. Listening to outputs and outcomes means ignoring the voice of vulnerable children and youth WEDNESDAY 4TH NOVEMBER 2009 Presented by KIMBERLEY FLANAGAN Director Connections Outer South

  2. What is child abuse?

  3. 16 12 14 16

  4. What metrics are used for child welfare and are they valid? • Outputs: • Notifications • Substantiations • Program evaluations

  5. Using output measures to guide interventions and inform policy

  6. Outputs are driving demand management strategies which are changing the risk threshold for at risk and vulnerable children.

  7. Concealing the real picture: • 8.2% demand greater than organisational capacity • 35 out of 100 people eligible for child welfare services turned away • 17.4% of unmet demand in youth services

  8. The Victorian story – stripping back the spin to reveal the meaning of the data.

  9. The Victorian story – family support program evaluation “The Innovations program is a clear success with sustainable and strong downward impacts upon Victorian Child Protection system activity”

  10. Outcome measures – the Holy Grail? • “how well we do it” and • “is anyone better off”

  11. Possible new measures: • Outputs that measure and target “no child coming before the Child Protection system more than twice in his/her lifetime”. • Outputs that measure and target out-of-home care - reunified children within his/her family within 12/24 months or within a stable, long term placement by this time. • Outputs that measure and target for children who come before the Child Protection / Family Support system to achieve the same level of educational attainment and health outcomes as their peers.

  12. The voice of the child – is anyone listening?

  13. Who was satisfied in Karen’s family and are they the voices that count?

  14. Is anyone better off?

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