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Radiant Systems Overview

Radiant Systems Overview. Radiant Systems is the number one provider of store technology in the industries and geographic regions we serve: 850 employees Over 1,000 certified professionals across 130 dealers Over 50,000 installed locations in more than 35 countries

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Radiant Systems Overview

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  1. Radiant Systems Overview Radiant Systems is the number one provider of store technology in the industries and geographic regions we serve: • 850 employees • Over 1,000 certified professionals across 130 dealers • Over 50,000 installed locations in more than 35 countries • 6 global offices with headquarters in Atlanta, Georgia Our solutions have a significant market and consumer impact: • 4 of top 10 major oil companies; more than 9 billion fuel gallons sold per year • 6 of top 10 foodservice brands; more than 1.7 billion meals ordered per year • 5 of top 10 theatre chains; more than 1 billion movie tickets sold per year

  2. Radiant Systems – Product Strategy Driving topline growth • "Zero-Training" touch screen POS • High-performance POS hardware • Self-service – indoor/outdoor, wireless • Fast credit processing • Loyalty-customer order recall • Line-busting handhelds • Intelligent upselling • Interactive customer display • Point-of-purchase promotion • Digital menu boards • Single POS for food, fuel, retail • Loyalty and gift card programs • Brand-building kiosks • Convenient outdoor ordering and payment • Remote customer ordering -- PDA/smart phone, Web • Order confirmation display • Easy POS cash audits • Fraud detection • Shrink prevention • Security camera • Increase Sales STOPTHELEAKS THE RADIANT SOLUTION SPEED OF SERVICE INCREASED CUSTOMER VISITS HIGHER SALES PER VISIT … The Radiant Solution Enables Operators to Generate Higher Sales From More Customers

  3. Radiant Systems – Industry Focus • Petruleum & Convenience Stores • High-Volume Retail • Theatres • Stadiums/Arenas • Amusement Parks Core Challenges • QSR • TSR • Lodging • Enabling foodservice • Tough technology environment • High employee turnover • Speed of service paramount • Competition from new entrants • Franchise model is common • Wide geographic distribution

  4. Radiant Systems – Central Management CENTRAL MANAGEMENTSYSTEM: Point-of-Sale • Web enabled • Consistent application across multiple consumer applications • Hierarchy management • Business Management – items, prices, menus, and labor • Software Manager – software distribution, and updates Web Ordering Kiosk Customer PDA / Smart Phone Loyalty Line Busting … Remotely manage from one to thousands of sites

  5. Industry Software & Hardware Solution Radiant Systems - Services • Radiant’s services organization, in conjunction with a extensive network of leading service partners, enables customers to maximize their investment in Radiant solutions. • Over 250 Radiant service professionals • Over 700 certified partner service professionals • Dedicated account manager • Executive sponsor assigned to customer Technology Consulting Services Implementation Services Training & Certification Services Post-Implementation Services ...100% customer satisfaction is our overriding goal

  6. Headquarters Regional Office Country with Installation Global Presence Prague Los Angeles Atlanta Madrid Dallas Singapore Melbourne

  7. Radiant Systems - Revenue Composition – Q1 2004 PERCENT OF REVENUE BY INDUSTRY PERCENT OF REVENUE BY GEOGRAPHY Central and South America Petroleum and Convenience Hospitality ASPAC Entertainment North America EMEA 2% 8% 38% 10% 80% 43% 19% Petroleum & Convenience: $11.5 million Hospitality: $10 million Entertainment: $5 million Americas: $21.5 million Central & South America: $0.5 million EMEA: $2.8 million Asia Pacific: $2 million

  8. Radiant Systems – A Market Leader Petroleum & Convenience • 4 of the top 10 major oil companies • 4 of the top 10 US Convenience store chains Hospitality • 6 of the top 10 foodservice brands • 11 of the top 20 brands Entertainment • 5 of the top 10 theatre circuits • Over 1 billion tickets sold annually

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