Presentation Title

1. Presentation Title Will It Show Up On My Transcript?: Assessing Student Leadership OSU Multicultural Center, Office of Student Life Felix Alonso, Associate Director Christa Porter, Intercultural Specialist – African American Student Initiatives Nicole Nieto, Intercultural Specialist – Intergroup Relations Brian Gibson, Graduate Administrative Associate – Education and Engagement NASPA, March 8, 2010

2. Learning Objectives After this session, participants will learn: • What constitutes a certificate/transcript program (cohort structure) • How students benefit • How to align program with departmental learning outcomes and how to measure effectiveness • How assessment data affects program operation

3. MCC History – 1969-2010 Pre-MCC: 1969 – 1997 – African American Student Services, American Indian Student Services, Asian American Student Services and Hispanic Student Services 1997 – 2001 – Gay, Lesbian, Bisexual, Transgender Student Services and Women Student Services

4. MCC History – 1969-2010 MCC: 2001– 2007 MCC opens as collective of above groups and adds New Diversity Initiatives, National Coalition Building Institute, Bias Assessment & Response Team 2008 – MCC launches Intercultural Model – serving individual constituency groups AND entire intercultural community

5. MCC History – 1969-2010 2001-2007 2005-2006 2008 Vision–Universal participation in establishing an intellectually vibrant and socially just community. Mission–To facilitate the inclusive shared learning experiences of students where all can engage in dialogue, challenge barriers, and build collaborative relationships. An intercultural center serving all A collective of offices serving cultural / identity groups PROGRAM REVIEW

6. Multicultural Center Snapshot MCC Budget: $1,300,000.00 MCC Staffing: 1 Full-time Director 2 Full-time Associate Directors 2 Full-time Office Administrative Assistants 1 Full-time Communications Coordinator 1 Full-time Special Projects Associate 6 Full-time Intercultural Specialists 7 Part-time Graduate Associates 13 Part-time Student Associates

7. Multicultural Center Scope • Intercultural citizenship • Campus inclusion, diversity and cultural awareness • Collaborations with students, faculty, staff and surrounding community organizations • Student psychosocial/educational development

8. A Journey of Intercultural Awareness…Who Am I  Who Are You  Who Are We • Intercultural citizenship • Campus inclusion, diversity and cultural awareness • Collaborations with students, faculty, staff and surrounding community organizations • Student psycho/social/educational development

9. MCC Signature Events and Programs Student Cohorts & Leadership: Council of Black Leaders / American Indian Council / Social Justice Cohort / Intergroup Council / Latino SUR / AGiYa/Mujer Woman Coalition / GLBT Programming Board Trainings: National Coalition Building Institute / Diversity Toolbox / Common Ground / Growing Allies Graduation Ceremonies: African American, American Indian/Indigenous, GLBT, Hispanic Collaborative Grants Bias Assessment & Response Team

10. MCC Signature Community Celebrations: Drums & Dough; An Intercultural Journey through Music and Breads / African American Family Affair & Reunion / La Fiesta/ Honoring Our Ancestors / OSU Powwow / ExplorAsia / OSU StoryBox Return and StoryTelling Festival History & Awareness: United Black World Month / GLBT National Coming Out Day and History Month / Hispanic Awareness Week / Asian American Day of Remembrance / American Indian, Indigenous Awareness Week/Month Intergroup Relations: EDU P&L 270.04, Go There!, Learning From Your Community, Intercultural Leadership Series, What’s Your Story Faculty Lectures, Y Tu Quien Eres? Nourish YourSELF

11. InterGroup Relations • Curricular and co-curricular social justice education program • Student Groups: • InterGroup Council • Bias Assessment and Response (BART) Student Team • DLTP Student Cohorts • Education and Engagement • Dialogue Series

12. What is the Diversity Leadership Transcript Program (DLTP)? • DLTP is a co-curricular program based on a cohort model • Diversity, social justice, leadership and service • Certificate in Intercultural Awareness and Community Engagement

13. DLTP Learning Outcomes • Reflect on privilege & oppression in society • Connect diversity to career goals • Develop understanding of social justice through service • Reflect on beliefs/attitudes regarding social justice, diversity, leadership, and service

14. What is DLTP? Example of DLTP Curriculum

15. Student Rewards of DLTP • Certificate of Intercultural Awareness and Community Engagement • Cohort experience • Already existing student groups (e.g. College Mentors for Kids, Student Alumni Council, GLBT First-Year Cohort) • Groups created specifically to participate in the program (Social Justice Cohort)

16. Assessment Culture Student Life Directive • Culture of Assessment • Student Life Research and Assessment Staff • Outcomes-based • Learning Outcome and Alignment driven • Performance Indicators • How will measurement take place?

17. Assessment in the MCC Strategic Assessment • Division goals, unit goals/alignment, activities, outcomes, indicators, growth measures, reflection Comprehensive Model • Surveys (depth, quick), discussion groups, interviews, content analysis, observation, stakeholder analysis, document analysis

18. Assessment in the MCC Impact model (contribution vs. causality) Uses of assessment • SWOT • Closing the Assessment loop • Coverage of outcomes

19. DLTP Assessment Process • Creating pre and post-test instruments • DLTP Pre-assessment • Noteworthy Findings • Implications of Results and Processes

20. Creating Pre and Post-test Instruments • Considerations • Diverse groups with diverse purposes • Mixed Methods approach (survey/focus groups) • Crafting questions specific to learning outcomes • Increasing clarity from last year’s assessment • Development and consultations • With program coordinators and students • With Student Life Research and Assessment

21. DLTP Pre-assessment • Implemented using SNAP • Administered online during autumn quarter • Required of all participants of DLTP cohort • 58 Questions • 8 demographic • 50 cognitive, affective, intellectual, experiential questions • Assesses personal and professional interests relating to development in social justice

22. Noteworthy Findings Students (n = 294) identified that they • Are not able to confront discrimination in the moment (82) • Do not currently act as a mentor (62) • Seek out collaborations with other students (46) • Could not identify disparities in communities they serve (41) • Feeling personally responsible for combating injustice (41) • Do not wish to incorporate social justice issues into career (37) • Could not identify areas of commonalities with other cultures (21) • Could not articulate how involvement in diversity oriented activities expands leadership capabilities (20)

23. Implications of Results and Process • Contributes to the understanding of how diversity programming impacts student learning • Demonstrates program value and necessity • Flexibly connecting students to personal and professional development • Acts as SWOT-like data used for improvement • Outcomes-based assessment illustrates value added • Program to department, department to division • Provides valuable information for reporting

24. Breakout Questions • What types of leadership programs exist at your institution/in your department that offer students credit/certification? • What strategies could your institution use to assess leadership/diversity-related programming?

25. Closing Thoughts • Alignment of goals/outcomes with larger department/student affairs area • Assessment culture must be present • What is the impact of services your department provides? • Administrators’ idea of what students need/want vs. learning what students truly desire/need

26. Questions?