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Measuring Broadband Progress: A Quality of Life Approach

Measuring Broadband Progress: A Quality of Life Approach. What is Broadband?. High speed Internet that relies on advanced technologies such as DSL, cable modem, fiber optic, satellite, and wireless (FCC, 2009; NTIA, 2010). Personal Narrative: Anthony.

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Measuring Broadband Progress: A Quality of Life Approach

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  1. Measuring Broadband Progress: A Quality of Life Approach Angsana A. Techatassanasoontorn

  2. What is Broadband? High speed Internet that relies on advanced technologies such as DSL, cable modem, fiber optic, satellite, and wireless (FCC, 2009; NTIA, 2010) Angsana A. Techatassanasoontorn

  3. Personal Narrative: Anthony “I am 54, am disabled due to diabetes, live in subsidized housing, and receive free Internet. I used my Internet connection to handle my social security application and follow up which was extensive. I use the Internet to re-train with the goal of employment that can accommodate the diabetic neuropathy in my feet, arms and legs. I use the Internet to reserve educational resources and entertainment (DVD, CDs) from the Seattle Public Library. I use the Internet to research information about my health condition and the medicines I am prescribed. I use the Internet to shop for bargains. My life is significantly enhanced due to access to the internet.” Angsana A. Techatassanasoontorn

  4. Policy Narrative: National Broadband Plans Shifting an emphasis from building infrastructure to promoting broadband use and anticipating transformational benefits of broadband Angsana A. Techatassanasoontorn

  5. State of Knowledge: Academic and Policy Literatures • Simple measures of Internet use: • Amount of time use (Kraut et al., 1998, 2002) • Frequency of use (Jackson et al., 2004; Kraut et al., 2002) • Extent of use (Kraut et al., 1998) • Type of activities (Howard et al., 2001; Wellman et al., 2001) • Broadband progress: • Infrastructure quality, availability, and affordability (Akamai, OECD) • Access (OECD) • Basic usage activities (Eurostat, Pew Internet) • Composite indexes (connectivity scorecard, networked readiness index, ICT development index) Angsana A. Techatassanasoontorn

  6. Quality of Life: Definition and Measurements • Quality of life, Happiness, Well-being, Subjective Well-being (Diener, 1984; Sirgy, 2002; Stiglitz et al., 2009) • Two related but separate aspects of a person’s life: • Life satisfaction: Overall evaluation about his or her life at a particular point in time • Hedonic experience: Feelings that include the presence of positive feelings/affect such as joy or the presence of negative feelings/affect such as sadness, depression or anger Angsana A. Techatassanasoontorn

  7. Broadband Use and Quality of Life Model General measures Broadband use Quality of Life Individual and situational characteristics Experiential measures Satisfaction from broadband use Domain-specificQOL Angsana A. Techatassanasoontorn

  8. Cross-Sectional Study of Computer and Internet Use and Impacts on Quality of Life Individual and situationalcharacteristics Gender Age Experiential measures Education Satisfaction from broadband use Domain-specificquality of life Quality of Life Income Years of computer experience Computer use (min. per day) Angsana A. Techatassanasoontorn

  9. Patterns of Computer and Internet Use • Five key motivations: • Researching • Relationship building • Knowledge sharing • Leisure and entertainment • Self-actualization • Top five activities with highest satisfaction are from the work and education life domains • Many participants never engage in activities in the consumer, social, and finance life domains • Younger, higher educated users had statistically higher satisfaction from use • Individuals with lower income, individuals who use computer more have statistically higher satisfaction from use in some life domains Angsana A. Techatassanasoontorn

  10. Consequences of Computer and Internet Use on Quality of Life Angsana A. Techatassanasoontorn

  11. Questions or Comments? Angsana A. Techatassanasoontorn

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