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How to respond to a Consumer Access Requested under the CCPA?

Under the California Consumer Privacy Act, consumers have the u201cright to accessu201d their personal information. What does this mean and what do businesses need to do to ensure they comply with this new law? LDM Global can help to make the process as efficient as possible.

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How to respond to a Consumer Access Requested under the CCPA?

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  1. How to respond to a Consumer Access Requested under the CCPA?

  2. Under the California Consumer Privacy Act, consumers have the “right to access” their personal information. What does this mean and what do businesses need to do to ensure they comply with this new law? LDM Global can help to make the process as efficient as possible.

  3. What is a Consumer Access Request? A Consumer Access Request is a written request from an individual to a data controller (company holding personally identifiable information) asking for the information held about that individual. There is no prescribed form and the request should have a reasonable explanation as to why the request is being made.

  4. How long do I have to respond to a request? The data controller has 45 days to respond to a request and provide the data requested. What should I do next? When you receive a request, there are a few steps to take immediately. Forward the request to your organization’s Data Protection Officer. He or she should have a protocol in place of how to respond.

  5. What should I do next? When you receive a request, there are a few steps to take immediately. Forward the request to your organization’s Data Protection Officer. He or she should have a protocol in place of how to respond.Additionally, you need to verify that the person making the request is indeed the person named in the request. You wouldn’t want to mistakenly hand over personal information to the wrong person. Some requests may come through third parties, such as lawyers or unions. Here companies will need to be satisfied that the request has been duly authorized by the individual.You should also check that you have all the information needed to locate the data and respond to a request.

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