Amelito Enriquez Cañada College enriquez@smccd

1. HP Technology for Teaching Developing an Interactive Learning Network in Sophomore-Level Engineering Courses Amelito Enriquez Cañada College enriquez@smccd.net

2. Outline • Motivation • The Interactive Learning Network (ILN) • NetSupport School Features • Pedagogy • Results from Dynamics class • Student Feedback • Demo • Open Forum

3. MOTIVATION “Lecture is where instruction takes place, with or without learning.” (Dennis Jacobs, University of Notre Dame, 2003)

4. Interactive Learning Network • Achieve participation from ALL students • Increase quantity and improve quality of assessment of student learning • Maximize instructor’s ability to provide guidance, assistance and intervention when needed • Improve students’ ability to work and learn collaboratively • Improve students’ oral and written communication skills, as well as critical thinking and problem- solving skills • Effectively manage various interactions in the Learning Network

5. NetSupport School Features • Web and Application Monitoring and Control • Class Interaction • Survey Mode • Whiteboard • Exhibit Student/Show Tutor • Replay Files • Chat • Group Interaction • Lesson Plan, Testing Modules, Administrative Tools • Individual Assessment and Assistance • Help Request • Share, Control, Observe

6. Pedagogy • Content Delivery – shorter “traditional” lectures • Lecture notes given in advance • NetSupport School: Instant surveys, whiteboard • Fewer examples discussed; Many examples given as in-class exercises or quizzes • Interactive Learning Network • Exercises or quizzes – done using Windows Journal • Instant surveys to guide students and assess learning • Instructor scans student pc’s, observes students as they solve problems, and responds to Help Requests • Assistance Modes: Control, Share, Monitor

7. “I like instant survey because you can see whether the class understands.” “It helped me improve my performance in class.” “Just another tool for the man to oppress us!” “The request help is good to have.”

8. “I found it very helpful having the instructor be able to help each student individually from his workstation and be able to see the work he does on our own workstations.” “Very nice idea.” “Get more of them!”

9. RESULTS: DYNAMICS CLASS Improvements: Quiz and HW – 14 points Test average* – 11 points Final Exam – 9 points Final Grade – 6.5 points *Includes make-up test for 3 of the 4 tests in 2004, and none for 2005. **Test 3 was exactly the same for both years. Results for 2005 improved by 14 points despite a make-up exam for 2004.

10. RESULTS: DYNAMICS • % of A’s more than doubled. • decrease in % of W’s (Students who withdrew were passing.) • everyone who stayed passed the class. • (Sample size: 2004 – 18; 2005 – 17)

11. Student Survey • NetSupport School helped improve my performance in class. • It improved the instructor’s ability to help students individually. • It enhanced the teacher’s ability to measure student learning. • The “Help Request” feature of NetSupport was useful to me. • The “Lock,” “Internet Control,” and “Applications Control” features helped me pay attention to the lecture. • My overall experience with NetSupport School was positive.

12. Student Survey • Using tablet pc’s in class helped improve my performance. • I found “Windows Journal” intuitive and easy to use. • The tablet pc’s (particularly the stylus) were fairly easy to use. • The tablet pc’s enhanced the instructor’s ability to get feedback from students. • I would like to have tablet pc’s available for use in other courses. • My overall experience with tablet pc’s has been positive.

13. Lessons Learned • Some initial resistance from students, but they adapted well • Increased student productivity during and after class • More on-time HW and labs (Graphics) • Higher-order problems • NetSupport effective in skill building (e.g., AutoCAD) • 100% class participation can be achieved • Shy students were less reluctant to request help • Reduced need for make-up tests and office hrs.

14. Future Plans • Use NetSupport in other Engineering courses: Circuits (Lab) and Statics, Calculus 2, Calculus 3 and Physics • Classroom Presenter (University of Washington) • Collaborative Note-Taking using DyKnow (DePauw University) • Expand use in Biology and Chemistry • More studies/analyses using bigger sample sizes; work with campus Assessment Expert

15. Demo* Participants: • Juan Alcantar –Dynamics and Graphics • Juan Jimenez –Dynamics and Graphics • Alvaro Martinez –Dynamics and Graphics • Juan Quant –Dynamics and Graphics • Rosa Aguilar –Graphics Plus Audience volunteers *Demo will be recorded

16. Exercise: With VS=5 V, R1=10 k, R2=27 k, and R3=10 k, find the currents I1, I2 and I3 through the resistors R1, R2, and R3, respectively.

17. NetSupport Info • www.netsupport-inc.com • a.lange@netsupport-inc.com • j.bonogofsky@netsupport-inc.com