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Donna Goestenkors, CPMSM President – Team Med Global Healthcare Consulting

Learn the essential steps to accelerate your career with this informative series. Explore the MSP competency model, build a professional portfolio, and discover strategies for success.

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Donna Goestenkors, CPMSM President – Team Med Global Healthcare Consulting

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  1. DOCTOR FBI SERIES #5Step into Your Power:10 Actions to Accelerate Your CareerTuesday, October 15, 2019 Donna Goestenkors, CPMSM President – Team Med Global Healthcare Consulting Joyce Moore, MPA, CPMSM, CPCS Director – Boulder Community Health

  2. PRESENTER Donna Goestenkors CPMSM 43 YEARS

  3. PRESENTER Joyce Moore • MPA, CPMSM, CPCS 13 YEARS

  4. WORKING TOGETHER

  5. OBJECTIVES 1 • Explain the MSP competency model. • Describe the value of a professional portfolio. • Identify the 10 steps to accelerate your career. 2 3

  6. PREPARE YOURSELF …to accelerate ahead!

  7. MSP CORE COMPETENCY FORMULA

  8. MSP CORE COMPETENCY

  9. MSP CORE COMPETENCY PATHWAY CAREER Power Core: ~Professional Portfolio ~Position Description ~Resume ~Biographical Sketch ~Professional Picture ~Accomplishments Report ~Performance Profile ~Interviewing Skills ~Mock Interview ~Presentation Skills • SKILLS • Efficiencies • CAREER • Power

  10. HOW READY ARE YOU?

  11. CAREER TOOLBOX – Professional Portfolio • Resume • Biographical Sketch • Professional Picture • Accomplishments Tracking Report • Performance Profile (includes competencies)

  12. RESUME • Paper/E-Resume: • Professional inventory • Qualitative/quantitative information

  13. RESUME • Format: • One to two pages • Includes: • Last 5-8 years experience • Use years – not months • Purpose: Target for Position of Interest • Showcase your professional talents

  14. RESUME • Basic Elements: • Contact info • Key experience and strengths • Work experience • Skills, expertise and specific accomplishments • Education, training, certifications and degrees • Awards, professional memberships, volunteer/community work • Must include quantifiable information that are aligned with the organization’s goals = RESULTS

  15. BIOGRAPHICAL SKETCH • Paper/E-Bio • Balance of personal and professional information

  16. BIO • Format: • One page • 50 – 500 words (varies) • Purpose: • Abbreviated resume (who, what) • Speaker introduction • Addition to your resume

  17. BIO • A professional picture at the top • Name • Current title and major responsibilities • Degrees/Certifications • May contain previous work-related information (if of interest to your reader)

  18. BIO • Education • Your professional associations, memberships, honors • Mention of books, papers, presentations • Personal information – your interests, hobbies, family (if desired)

  19. SNAPSHOT - JOYCE MOORE UPDATE: 2012 (This date is purposeful.) Joyce took a risk and accepted a newly created position (Manager, Medical Staff Services) in the specialty of Behavioral Health. She currently is designing department processes that support a paperless environment. Joyce previously served as Manager of the Medical Staff Services Department at Christian Hospital in St. Louis, Mo. Her work in business program development and project management spans over a decade.

  20. SNAPSHOT She is a member of the National Association of Medical Staff Services (NAMSS) and the Missouri Association of Medical Staff Services (MoAMSS). The MoAMSS membership elected Joyce as State President Elect for 2010. Joyce currently holds certification as a Certified Provider Credentialing Specialist. Joyce is an avid reader, is devoted to her dogs, and loves needlepoint. She is an active community volunteer.

  21. PROFESSIONAL PICTURE • It’s a must • Include it with all application submittals • Submit it at time of interview

  22. PROFESSIONAL PICTURE • First impressions DO matter • What does it say about you?

  23. REAL LIFE MSP EXAMPLE • After • Before

  24. ACCOMPLISHMENTS TRACKING REPORT • Quantitative: • Name • Job Title • Certifications/Degrees • Years of Experience • Department Name • Reports To • Key Stakeholders

  25. ACCOMPLISHMENTS TRACKING REPORT • Report Timeframe • Competency Categories • Skills • Personal • Career • Measurement • Outcome • Conclusion • Goals for New Year • Commitment to Support Plan • Authorizing Signatures

  26. PERFORMANCE PROFILE • Name • Date • Last Review Date • Selected Competency Areas • Career/Project Assessment • Success Gaps

  27. PERFORMANCE PROFILE/DASHBOARD • Recommendation • Action Plan • Follow-Up • Signatures

  28. DONNA’S REAL SCOREBOARD EXAMPLE • Comments from Participants: (direct quote examples) • Great subject knowledge • Visionary • Comfortable speaking style • Sincere • Professional • Passionate • Goals: • Improve end-user product, reminder event coordinator to printer PowerPoint handouts in gray scale • Include more real-life experience in presentations • Incorporate Infograpia • Distribute adult-learning toys

  29. “GET NOTICED IN A GOOD WAY!” Career MSP Professional Portfolio

  30. DONNA’S REAL CAREER PORTFOLIO

  31. MSP TALENT PACKAGE • MSP Portfolio: Career Readiness • Resume • Biographical Sketch • Professional Picture • Accomplishments Report • Performance Profile (includes competencies)

  32. MSP CAREER SUCCESS • Recognize Where You Are • Identify Where You Want To Go • Assess Your Competence • Design Your Plan • Build Your Tools • Take Action • Opportunities

  33. HOW TO THRIVE • Unleash the Real You • Be Yourself • “You Gotta Be You”! • Identify Your Core Values • Become The New Project • Determine Your Core Competencies • Develop Your Career Development Plan • Take Action • PERSERVERE

  34. NEXT CAREER PROJECT To showcase you!

  35. 10 STEPS TO ACCELERATE YOUR CAREER • Make yourself visible. • Self-development is continuous and essential. • Invest in the success of others. • Work is a daily competition (productivity). • Be open with your managers and mentors.

  36. 10 STEPS TO ACCELERATE YOUR CAREER • Hang out with winners. • Get out before it’s too late. • Follow the rules. • Know yourself. • See the big picture.

  37. POWER THOUGHT!

  38. MARK YOUR CALENDAR! Doctor FBI Series: MSP Centered Care: Leadership Traits for Success Tuesday, November 19, 2019 Noon – 1:00 p.m. Central Celebrating Season 5 of Doctor FBI

  39. October: #ReinventYourself MSP SOCIAL MEDICAL CONNECTIONS ask@teammedglobal.com

  40. SPEAKER CONTACT INFORMATION SPEAKER CONTACT INFORMATION Donna Goestenkors, CPMSM • President, Team Med Global Consulting, LLC • Email: Donna@TeamMedGlobal.com • Phone: (618) 830-0057 • Website: TeamMedGlobal.com • facebook.com/TeamMedGlobal • linkedin.com/DonnaGoestenkors • twitter.com/TeamMedGlobal

  41. SPEAKER CONTACT INFORMATION SPEAKER CONTACT INFORMATION Joyce Moore, MPA, CPMSM, CPCS • Director, Medical Staff Services and Medical Library, Boulder Community Health, Boulder, CO • Email: jomoore@bch.org • Phone: (928) 660-8632 • facebook.com/joyce.moore

  42. THE MSP YOU ARE MEANT TO BE!

  43. SERVICE LINE

  44. SERVICE LINE

  45. SERVICE LINE

  46. COMMUNITY

  47. COMMUNITY

  48. RESOURCES • MSP-Centered Care Team • Donna Goestenkors – Team Med Global Healthcare Consulting • Joyce Moore – Boulder Community Health • PowerPoint Design Consultant • Lisa Deterding – Team Med Global Healthcare Consulting • Sponsor • IntelliSoft Group/symplr

  49. CREDENTIALING TOOL Order: www.teammedglobal.com

  50. CAREER DEVELOPMENT RESOURCE Features include: • Frequently asked questions by MSPs • Sample job descriptions, systematic • Assessment tools, planning techniques, and strategies for effective performance • Real-life stories to illustrate specific points Order your copy: donna@teammedglobal.com

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