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BA101 CLASS 8 BIS

BA101 CLASS 8 BIS. What is BIS?. BYRON MARSHALL. 1. Business Information Systems (BIS). The right information… to the right place… at the right time…. Our resources:. Our product: Data  Information. Byron Marshall, Ph.D. Business Information Systems College of Business

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BA101 CLASS 8 BIS

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  1. BA101CLASS 8BIS What is BIS? BYRON MARSHALL 1

  2. Business Information Systems (BIS) The right information… to the right place… at the right time… Our resources: Our product: Data  Information Byron Marshall, Ph.D. Business Information Systems College of Business Oregon State University

  3. What do Today’s Businesses Want? Information systems are the common denominator in many of today’s business solutions • Want to cut costs? • Automate/reengineer processes • Want to know your customers? • Collect and analyze customer data • Want to know how you did today? • Keep track of what you did today • Want a presence? • Make information available on the Web

  4. 28% of large-scale IS projects “succeed”* Therefore, …72% do not! • Developers lack the needed domain (business process) knowledge. • Improper business process reconstruction. • Underestimation of work involved (“π-factor”). • Unwillingness to cut a bad project short. • Bleeding edge technology. • Poor management planning. • Etc. • *Source: SoftwareMag.com (Feb 2001); Survey of 280,000 IS Dev. Projects

  5. Scale and cost SOX Compliance Threat vulnerability Increased IT dependence IT’s role in organizational change Although the IT function is central to a company… • Systematically controlled IT functions aim to assure that IS: • Provides value, • Pushes the envelope, and • Mitigates risk “We’ll delete that old user ID later” “We’ll write the documentation later” “Pick the best solution for our department” Business As Usual “It will be plenty fast” Management Inattention “We’re too small to be on a hacker’s radar” “There’s no real need for a log file”

  6. So much for an intro… • IS historical perspective • Things we study in BIS • IS job prospects • BIS at OSU • Things your professors study

  7. IS Historical Perspective… • Historical periods • Agricultural age • Industrial age • Services/Information age

  8. USA Labor Force Composition Fitzsimmons & Fitzsimmons (2010) Service Management.

  9. Characteristics of an Information Worker • Define what information/data are needed. • Know how and where to obtain needed information. • Understand the meaning of the information. • Make decisions and act upon the information. Where would we be without IT?

  10. Things we Study in BIS… The goal: IT to make organizations better! Modeling processes & systems Organizing data Acquiring & designing systems Hardware and software Networks and telecommunications System architectures

  11. UML Sequence Diagram UML Component Diagram Modeling Systems • Models represent and communicate facets of a system: • Function: What is accomplished? • Structure: How is it constructed? • Behavior: How do the parts act and interact? Flow Charts

  12. Study: Organizing Data You can only analyze the data you have… • As a retail store manager you’re told by one of your employees that diaper sales have been highest on Fridays. • What would you do? … and only when you can actually find that data

  13. Study: Acquiring & Designing IS systems SYSTEMS INVESTIGATION Understand problem SYSTEMS ANALYSIS Understand business process SYSTEMS DESIGN Select and plan best solution SYSTEMS IMPLEMENTATION Put the solution into place SYSTEMS MAINTENANCE AND REVIEW Evaluate results of solution

  14. Application (HTTP) HTTP HTTP Transport/Internet (TCP/IP) TCP/IP TCP/IP Network Access (Ethernet) Wires Wires Study: System Architecture in E-Commerce Analysis Portfolio Stock price Web Service (New York?) • List currencies and stocks • Get stock prices • Compute • Convert currency • Summarize Prices Stock Symbols Currency Amounts Currency conversion Web Service (Chicago?) Portfolio Value $ Rates

  15. BIS Job Prospects… Wall Street Journal, Oct 13, 2010 BTW, be critical!! Read the small print!!

  16. US Bureau of Labor Statistics 2008 – 2018 employment growth expectation

  17. BIS@OSU CurriculumWell-rounded, relevant, current and valued Skills/Technologies Business Impact 302 – Business Process Management 272 – C# Programming 378 – IS Intro IS Project Focused 364 – Project Management 371 – System Design IT Service Delivery 372 –System Development 479 – Networks & Telecommunications 483 – IT Management SQL/ Database

  18. Recent BIS@OSU Interns and Graduate Placement • Nike • Hitachi Consulting • KPMG • Accenture • Standard Insurance • Stockamp & Associates • Symantec • WebMD • Secretary of State • Audits Division • Family Business • Entrepreneurship • WA State Bar Association • Mazama Capital Management • Ferguson Wellman Capital Management • Empire Pacific Risk Management • Leupold and Stevens • Weyerhaeuser • Approva • Oregon Zoo • Obrien Dental Lab • Willamette ESD • BIS Intern in Guatemala • M.S. Student in HCI at Carnegie Mellon University

  19. BIS@OSU: Experiential Learning Opportunities + … • Hands-on IT skills • BIS@OSU students work on real world business projects sponsored by: • Hewlett-Packard • Stockamp & Associates • Hitachi Consulting • Symantec • Standard Insurance • Corvallis Clinic • Etc. • Access to MECOP and other internships (http://mecop.ous.edu) • Virtual team experiences • SIM Club events/training • Field trips • Networking opportunities

  20. BIS@OSU: Experiential learning opportunities + … • ISACA endorsement supports Certified Information Systems Auditor (CISA) certification • Internships: • COB - Business Solutions Group (BSG) • MECOP (http://mecop.ous.edu) • Others

  21. Things we Study: Information Retrieval • Prof. Byron Marshall • The importance of networks (‘Importance Flooding’). Start with target individuals Research known associates Runners Consider patterns of relationships Dealers Users Check washers Leg breakers

  22. Prof. Michael CurryCan IT governance; e.g., COBIT* be effectively employed in small business? * Control OBjectives for Information and related Technology

  23. Adaptive Multiplicative Voronoi Diagram • EChenet al.(20×10) = .825 • EAMWVD(1200×1200) = 0.002

  24. Information Visualization (InfoViz) Map of the market Social networks Visualizing large, hierarchical networks (family & organizational trees, species classification trees, etc. Patent spaces Web sites Document spaces Accounting Flows

  25. Help Teachers Find Good Lesson Plans • 50,000+ STEM standards • 1000’s of e-lessons • Which goes with which?

  26. Technologies that Help People (Virtually) Collaborate Prof. Raja and his partners in Washington and India are exploring how virtual collaboration technologies help people accomplish tasks; e.g., work and learning.

  27. Come and Learn With Us! … just come and see us for a chat.

  28. If someone tells you that BIS is just a fad – or in contrast (believe us, we’ve heard both!) that information management is no longer a problem that needs work…just point to these slides and this video: http://www.youtube.com/watch?v=vxmuhzLzubM

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