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June 26-29, 2011 Las Vegas, Nevada. SHRM 2011 Annual Conference & Exposition . V+B+X+Y: Generations at Work Aaron Kesher • 6/25/11. Generations in the Workplace. Generations in the Workplace. Learn the Cultural Markers of each generational cohort
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June 26-29, 2011 Las Vegas, Nevada SHRM 2011 Annual Conference & Exposition V+B+X+Y: Generations at Work Aaron Kesher • 6/25/11
Generations in the Workplace • Learn the Cultural Markers of each generational cohort • Practice effective interaction styles for each cohort
Generations in the Workplace What is a “Generation”, anyway? • A group of individuals who, roughly, were born within the same 20-year span and share a collection of similar cultural experiences. These experiences: • Are larger than single-family circumstances or personal backgrounds. • Center on national, often global, events. • Are deeply influenced by baseline technology use. • Color the feelings and values of an entire era. People resemble their times more than their parents. —Arab Proverb
Veterans: Statistics Age:70 & older Born: 1920-1940 Population: 35 million 5% Workforce
Veterans: Characteristics Work is… An obligation Work Ethic Dedicated Work/Life Balance Ne’er the twain shall meet Technology Adopted
Veterans: Motivation • Recognize their loyalty • Use a personal touch such as a hand-written note • Offer visual symbols of status • In technical training, create a stress-free, noncompetitive environment
Boomers: Statistics Age:50-70 Born:1940-1960 Population: 80 million 45% Workforce
Boomers: Characteristics Work is… Relationship & Results Work Ethic Driven Work/Life Balance Live to work Technology Acquired
Boomers: Motivation • Use a personal approach • Ensure public recognition of effort • Provide a chance to prove themselves • Offer perks
Gen X: Statistics Age:30-50 Born: 1960-1980 Population: 45 million 40% Workforce
Gen X: Characteristics Work is… A contract Work Ethic Balanced Work/Life Balance Work to live Technology Adapted
Gen X: Motivation • Offer flexible hours and informality • Practice light supervision • Be prepared to answer “why?” • Display frankness and honesty
Gen Y: Statistics Age:30 & younger Born: 1980-2000 Population: 75 million 10% Workforce
Gen Y: Characteristics Work is… A means to an end Work Ethic Determined Work/Life Balance Work must fit life Technology Integrated
Gen Y: Motivation • Allow plenty of orientation time • Throw away preconceived ideas about gender, race, and sexual orientation • Expand team size • Be open to their ideas