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Nice to s ee you!

Nice to s ee you!. We’re EyeMed. August 2014. Why we’re here. Meet EyeMed and see the difference Lets talk about your vision And how we support that vision – choice for your employees Using the benefit is so easy! We’re here to serve! How do you get the word out to employees?.

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Nice to s ee you!

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  1. Nice to see you! We’re EyeMed August 2014

  2. Why we’re here • Meet EyeMed and see the difference • Lets talk about your vision • And how we support that vision – choice for your employees • Using the benefit is so easy! • We’re here to serve! • How do you get the word out to employees? August 2014

  3. Let’s run through the plan summary

  4. In a nutshell… • Coverage elected during the annual enrollment period of October 1st to November 1st begins January 1, 2015 • Benefits are calendar year • Exam and Lenses or Contact Lenses: once per calendar year • Frame: Once per every two calendar years. • Four Tier 100% Voluntary Rates • Two plan choices: Basic or Expanded • Extra savings on Expanded plan: • 35% savings on anti-reflective • 55%-65% savings on progressive lenses • Savings on both plans: • 40% off additional complete pair eyewear purchases – unlimited! August 2014

  5. Basic Plan 21% of State employees chose Basic in 2014 *Rates are subject to change Premium Rates Per Month: Employee $3.35 Employee + Child(ren) $6.69 Employee + Spouse $6.35 Employee + Family $9.83 August 2014

  6. Expanded Plan 79% of State employees chose Expanded in 2014 *Rates are subject to change August 2014

  7. Expanded Plan (continued) 79% of State employees chose Expanded in 2013 *Rates are subject to change Premium Rates Per Month: Employee $5.86 Employee + Child(ren) $11.72 Employee + Spouse $11.14 Employee + Family $17.23 August 2014

  8. What the plans don’t cover: • Treatment of injury or illness covered by Workers’ Compensation or Employer’s Liability Law • Services received without cost from any federal, state or local agency. This exclusion will not apply if prohibited by law. • Cosmetic surgery or procedures for purely cosmetic reasons. • Charges by any hospital or other surgical treatment facility and any additional fees charged by the vision for treatment in any such facility. • Services by a vision provider beyond the scope of his or her license. • Vision Services for which the patient incurs no charge. August 2014

  9. It’s your vision and your vision plan…see how we make it amazing!

  10. Using the benefit as easy as 1…2…3 In-Network 3. Receive Services 3. Submit OON Claim Form with Receipts 1. Locate a Provider 1. Set an Appointment 2. Set an Appointment 2. Pay for Services Out-of-Network (OON) August 2014

  11. Access to our doctors & providers 100% urban access to 2 providers within 10 miles 100% suburban access to 2 provider within 15 miles 98% Rural access to 1 provider within 20 miles • And there’s more… • 1135 providers at443 locations in State of TN – more than in 2013! • 85% Private Practice; 15% Retail Chain • Provider nomination forms available online at www.eyemedvisioncare.com/stofTN August 2014

  12. Member web is easy & fast #1 • Online exam scheduling* • Linked directly from our provider locator at www.eyemedvisioncare.com/stoftn or at www. eyemed.com • Self service on the web • Locate a provider • Download printable ID cards and EOB • View benefits and eligibility status • Contact EyeMed • Find answers to common questions • View vision wellness information • Review LASIK information used feature on our member web is the provider locator tool! In a world of instant gratification, our members can manage their vision care when and where they need to • *Available at participating providers • *Based on EyeMed web analytics research August 2014

  13. There’s an app for that EyeMed is the first Managed Vision Care to introduce a member app! • Available today for iPhone users, coming soon for Android users. • Members get fingertip access to: • provider locations and driving directions • benefits eligibility • in-network benefit details • ID card • FAQs • help line • Accessing ID card has never been easier • Log into app, shake phone for ID Card! August 2014

  14. Award-winning service day & night 362 days a year, we’re here 99.5% 1st call resolution rate 4 sec. avg. speed of answer Certified Center of Excellence by Benchmark Portal 3 years in-a-row Monday – Saturday: 6:30 – 10 p.m. CT Sunday: 10 – 7 p.m. CT Skill-based routing so your calls are answered by the right vision benefits expert every time We are accessible, helpful, & great at what we do. Call EyeMed toll free 855-779-5046 August 2014

  15. From the very beginning, we’ll support every step of the way

  16. welcome packet handbook open enrollment • Helpful communication Eyemedvisioncare.com/stofTN August 2014

  17. EyeMed Supports ABCs Open Enrollment and Health Fair Support • Live EyeMed Representatives available for locations of 200+ employees and 30 day notice • Signage, materials and giveaways mailed to locations with 2 week notice • Email event date, time and number of attendees to openenrollment@eyemed.com and we will contact you about your event! EyeSight On Wellness • One-stop reference library, videos and downloadable materials to use in conjunction with the State of TN wellness initiatives. • Regularly updated materials to incorporate in communications and conversations with employees about the State’s wellness topics. August 2014

  18. Finally, lets just talk Any questions?

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