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Project Evaluations

Project Evaluations. AMEEL Advisory Board Meeting 2008. Evaluations. Why conduct a program evaluation? What constitutes a program evaluation? How is it done? What are the results of doing it?. Why?. Areas of focus to consider Operations Management:

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Project Evaluations

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  1. Project Evaluations AMEEL Advisory Board Meeting 2008

  2. Evaluations Why conduct a program evaluation? What constitutes a program evaluation? How is it done? What are the results of doing it?

  3. Why? Areas of focus to consider Operations Management: • Program evidence – fulfill granting agency requirements • Efficient operations – show improvement Service Management • Client Satisfaction – identify and focus on client needs • Positive Outcomes – focus on client and smooth operations To obtain information for making decisions about the program’s future

  4. What? • No single method • Repeated data gathering • Consistent use of measurement units: • resources • processes • units provided • impact

  5. How? • Mixed-methods approach: • qualitative • quantitative • To gather explorative, descriptive and explanatory data

  6. Examples – Mixed Methods • Interface Goals (quantitative, descriptive) • Workshop Evaluation (quantitative, descriptive) • Questions for Scholars (qualitative, explorative) • Usability Testing (qualitative, explanatory)

  7. Examples – Why? • Efficient Operations • Software Analyses • Format Choices • Client Satisfaction • Ground Truth testing • Program Evidence and Positive Outcomes • Regular Program Reports • Periodic Pop-Up Surveys

  8. Patron Feedback – early days

  9. Directing Patron Feedback

  10. Impact Challenge for AMEEL • How to measure Impact • How to identify groups to survey • How to carry out surveys • HELP!

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