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EDUCAUSE Joshua Roth Chief Technology Officer The NTI Group, Inc.

Reach your entire campus community in minutes. EDUCAUSE Joshua Roth Chief Technology Officer The NTI Group, Inc. Who is The NTI Group?. Six year history with high volume, operating as a fully-hosted ASP, NTI currently delivers…

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EDUCAUSE Joshua Roth Chief Technology Officer The NTI Group, Inc.

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  1. Reach your entire campus community in minutes. EDUCAUSEJoshua RothChief Technology OfficerThe NTI Group, Inc.

  2. Who is The NTI Group? Six year history with high volume, operating as a fully-hosted ASP,NTI currently delivers… • Time-sensitive calls for 17,000 active sites across the United States • Over 25 million callsper month • Over 2M phone calls per hour, 1M e-mails per hr, and 360k text messages per hr • Over 200 million time-sensitive notifications sent in last 12 months Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  3. Who is The NTI Group? The clear choice among America’s institutions: • BostonPublic Schools, MA • Cal Tech, CA • District of Columbia Public Schools, D.C. • Georgetown University, D.C. • Houston Independent School District, TX • Indiana University, IN • University of Iowa, IA • Los Angeles Unified School District, CA • Miami-Dade County Schools, FL • Northeastern University, MA • University of Notre Dame, IN • University of Oklahoma, OK • Princeton University, NJ • Texas Tech, TX • Tulane University, LA • Yale University, CT Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  4. Multi-modal Communications • Phone • Ability to deliver over 2M voice calls/hr • Validated daily with over 1M calls/day • Text Messaging (SMS) • Ability to deliver over 360k text messages/hr • Shortcode vs. SMTP gateway • E-mail • Ability to deliver over 1M e-mails/hr • TTY/TDD • ADA Section 508 Compliance Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  5. Multi-modal Communications • RSS Feeds • XML formatted text messaging content • Common Alerting Protocol (CAP) • Digital Signage & PA/Voicemail Systems • Integration via text messages • Integration via RSS/CAP • Integration via audio file • Weather/EAS/DHS/HHS • Inbound processing and dissemination of external alerts (CAP) Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  6. Key Differentiators • Experience • Capacity & Speed • Security • Scalability & Redundancy • Integration • Service & Support • Features & Functionality Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  7. Experience • 6+ years delivering time-sensitive mass notifications • Over 17,000 institutions nationwide • Over 200 million calls in last 12 months • Over 25 millions calls/month • Battle tested on a daily basis (over 1M calls/day) Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  8. Capacity & Speed • Over 2M calls/hr…and growing • Service Level Agreements (SLA) with Telco providers • Over 360k text messages via shortcode/hr • Over 1M e-mails/hr • Call Queuing and Throttling algorithms Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  9. Security • Full-time NSA & CISSP security personnel • Annual 3rd Party IT and security audits • You Maintain FERPA Compliance • Thorough employee background checks • Dual layers of firewalls and VLANs • Highly customized and managed ACLs • All data transmitted via secure means Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  10. Scalability & Redundancy Fully redundant, zero single point of failure architecture • Redundant equipment • Multiple telecommunication providers • Multiple data centers • Telco origination spans all national power interconnects • Multiple delivery methods (VoIP & TDM) • Proven and reliable monitoring and alerting Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  11. Integration • Seamless integration with Enterprise Directory systems • Automated updates for data upkeep and integrity • Multilingual Portal • Secure transmission of all data (HTTPS or sFTP) • Open architecture for integration with other systems Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  12. Service & Support • Focus, dedication, expertise • Proven implementation method • 24 x 7 x 365 proactive support • Bilingual training and support • Personal attention • Goal alignment • Tools, tips & templates • Coaching in best practices • Ongoing usage analysis • Public Relations and Media assistance Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  13. Features & Functionality • Dial-in Messaging Card • Call Authorization • User Rights & Roles • Multilingual Portal • PIN Authentication • Geo-Calling • Common Alerting Protocol (CAP) • Lightweight Directory Access Protocol (LDAP) Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  14. Questions? Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

  15. Thank You Copyright © 2007 The NTI Group, Inc. (NTI). All Rights Reserved Worldwide. Proprietary and Confidential.

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